Tag Archives: medical office location

Top New Year’s Resolutions for a Successful Medical Practice

A successful medical practice is a living creature, which must be expected to adapt to patient needs as they evolve. For established medical practitioners, this can be difficult, particularly if your location or office space no longer serves your needs. So, before the New Year officially envelops us all, let’s take some time to consider what you can do to help your practice effectively transition to the patients of 2020.

1. Practice Self Care

Physician burnout is a real thing, and it can happen at any point in your career. The American Academy of Family Physicians states that burnout affects around 1 in 3 physicians at any given time and represents a legitimate threat to the health of the practice and the quality of patient care. Given its all-encompassing effects, the potential for burnout should be your first consideration for a successful medical practice.

The AAFP suggests that the first step to relieving the symptoms of burnout is to streamline your day. The best way to streamline is to fully embrace your EHR (Electronic Health Record). It can feel like a waste of time for many practitioners. However, if you learn to use it effectively, it can be used to automate a lot of processes that you would normally perform manually.

In addition to realizing the potential of your EHR, you should limit yourself to documenting only the necessary data. Good physicians have incredible attention to detail. It can be tempting to put as much data as possible into your notes. Instead, Dr. Dike Drummond writes, physicians should focus on fitting the data into three necessary categories: “billing, medicolegal, and continuity.” There will be some exceptions, but once you begin thinking categorically, you can use language more effectively.

2. Evaluate Your Office Space

It is a given that population densities and demographics change over time along with the technology that is required by a modern medical practice. At the start of this year, re-evaluate the location and orientation of your office space.

The American Medical Association’s Journal of Ethics reveals that medical spending can vary up to 250% based on geographic location alone. The initial article is intended to demonstrate the inefficiency of the current American health system. The unintended consequence is that it also argues for the importance of location to a successful medical practice.

If your target population has moved due to gentrification or rezoning, then your practice should also move if you are expecting continued growth. In a city with extreme wealth disparity, such as Los Angeles, a previously successful practice may not survive a major flux. Fortunately, Boulevard Medical Properties specializes in finding ideal office spaces in Los Angeles. This makes the transition much easier for an already busy physician.

3. Evaluate Workflow

Efficiency is key to a successful medical practice. It’s probably time to see if your staff is managing patients and patient records effectively. As mentioned above, you should automate wherever you can, leaving your core staff to perform their work with as little interference as possible.

Do a walkthrough of the patient experience and recording process with your staff. This helps identify redundancies and create a more direct workflow in your practice. This may also be a good time to evaluate your staff and identify any potential problems in performance or attitude. In both cases, Physician’s Practice suggests that retraining may be a better use of your time than replacing the employee.

Retraining can begin by simply identifying the cause of your employee’s dissatisfaction or confusion. If you work with the employee to fix the problem, they’re more likely to appreciate your involvement and concern. In the meantime, you also avoid a laborious and costly hiring and training process.

4. Check for Quality

As with any office, there are plenty of things that a physician may not see while they’re busy with patients. To ensure the quality of the entire patient experience, look into adding a survey to your automated systems. Although you should certainly be prepared to adjust for bias in your survey results, they will help you to identify patterns in patient care. This could lead to effective changes in your practice.

If you notice patient engagement in your surveys is low, consider doing a monthly or annual raffle as an incentive for participants. You may even consider making it part of a local event. This would simultaneously allow you to integrate yourself into the community, an added bonus.

Regardless of where you find your practice at the beginning of this year, it’s a perfect time to re-think where you are and where you would like to be at the end of this year.

Should You Renovate or Relocate?

Depending on your commercial office lease, business needs, and your current location, you may need to decide whether it’s better to renovate or relocate your business. If you are at the point where you need to choose one or the other, the checklist below will help you work out a pros and cons list to find out which option is best for you.

For most businesses, it is not a clear-cut answer and working through the costs, impact on your business, and time it will take are major factors that could affect your business and profits.

Importance of Location

When deciding to renovate or relocate, location can be a major factor that impacts a business. Having a convenient location, ample parking, and common stores that people frequent near you is important.

If you are looking to renovate or relocate, consider the importance of your location. Have you been at the same location for decades? If you relocate, how far would you be from your original location? Would this be inconvenient for your clients? Is your business visible and do you get a lot of clients based on walk-ins frequenting the area?

If the answer to these is yes, it is likely that the location you are currently at is important to your overall business objectives. While this is just one consideration, it is likely an important one.

Costs

Clearly costs are also going to be a major factor. The costs of renovation versus relocation are important.

You’ll need to calculate your moving costs, including a deposit, new rental amount, transportation and moving costs, etc. This includes the possible cost to your business if the new location is inconvenient to your clients who may choose to go with another business.

On the other hand, you’ll also need to count your renovation costs. One major thing to consider outside of the actual costs of supplies and labor is whether you can remain open during the renovation. Will the renovation impact your business in any way? If so, for how long?

Client Feedback

One way to find out how clients would feel about the business relocating is to ask them. If you find that the costs would be similar, or the pros and cons just seem to be equal, talk with your clients. Would a new location push them to another provider? Clients may not feel comfortable providing you with this information so providing an anonymous survey via e-mail may help with the validity of your feedback.

Consider the Future of Your Business

If you renovate now, will this renovation accommodate your business based on your projections for the future? Is there a possibility that you could outgrow your renovations and need to relocate anyways?

Check out your local zoning laws to see how much you can expand now (and possibly in the future). Consider the future of your business when deciding to renovate or relocate your practice.

Intuition and Time

A large part of running a business is outlining and determining plans, going over cost-benefit analyses for numerous business decisions, and ultimately following your gut. After a balanced analysis including a pros and cons list, also consider your intuition. While this should not be something you fully rely on, sometimes following your intuition can help ease your mind when you make your final decision.

If possible, you should also take some time to think about your decision. Put down your pros and cons list and come back to it 48 hours later. Sometimes time can provide major clarity in terms of business decisions.

If you are unsure or are interested in relocation, contact Boulevard Medical Properties. Boulevard Medical Properties has been helping businesses transition into new offices for years. We have a dedicated team of expert real estate professionals that can walk you through the process step-by-step without any pressure. No matter what you decide, give Boulevard Medical Properties a call to see what your options are.