Tag Archives: employee

Best Tactics to Improve Morale Around the Office

Running a successful practice can be time consuming and incredibly difficult in the first few years. There are an enormous number of obstacles to overcome in order to begin making real profits and though you might be running a majority of the practice yourself, your employees and partners also make up a large part of what makes the business function at its best. It’s important to foster feelings of contentment, happiness and an overall positive atmosphere between all employees because this will lead to a more collaborative and successful time in the office! Find a wide variety of ways to boost morale in the office with this list of tips and tactics from Boulevard Medical Properties. If you’re looking for a great price on medical office space in Los Angeles, get help from the experts when you call Boulevard Medical Properties today!

Improving Overall Office Morale

While the maintenance of a practice is a complicated and constant job, part of running a successful business is the maintenance of all employees. While some offices have an easier time finding and replacing employees that may quit or be fired, the medical field requires candidates that not only fit the specialty of your practice but can also mix well with the other staff members. It is also significantly harder to train any new staff member and integrate them into your office than it is to retain all employees for years at a time, and because of this, it is necessary to keep overall office morale high. To do this, you will want to make sure that all employees continue to feel needed, appreciated and heard. There are several ways to establish this in your office, and you can choose methods that best fit your personality and the integrity of your office.

If you are concerned about your employees feeling underappreciated or burnt out from work, a great way to help foster a more positive atmosphere is to start building employee relationships outside of the office. Organizing a party or get together away from the practice can be a great way for everyone to relax as a group and bond. When coworkers establish more personal relationships with one another, it can lead to a more enjoyable office atmosphere. If your employees are feeling more discouraged about the kind of work they’re doing, mix up the environment a little to help get the creative mind thinking. Introduce new approaches to daily routines and ask for suggestions and feedback from employees about things they like and dislike, as well as ideas about what new additions could be introduced into each work day. Allowing your employees to feel like they are not just at work to earn money fosters a passion for doing good work and being great every day. Find medical office space in Los Angeles that allows you to do great work each day when you let the professionals at Boulevard Medical Properties help you sign your next lease.

No matter what new approach you choose to boost office morale, the most important aspect to anything you do is making sure the gesture is authentic, and fosters feelings of job fulfillment in your employees. Feeling needed, creative and listened to is incredibly important to people who care about their work and engaging with them to achieve a job contentment means that they will be loyal to you, and they will do great work for you. Always make sure your team is in the best office possible when you contact Boulevard Medical Properties. We will make sure you love your new medical office space in Los Angeles, so your business and employees can thrive!

Addressing Employee Burnout

The environment that health care providers work in is full of stressors, especially if you work in the big-city hustle. Working through packed schedules, at a demanding pace, under pressure is not easy on anyone involved. Add to that an inherent high level of emotional intensity, and you can imagine how providers’ fuses get shorter and shorter over time. The result of all this can often be employee burnout.

Clinicians are burning out at increasing rates. Some studies estimate that the burnout rate for clinicians is now over 50%. “Burnout is a long-term stress reaction marked by emotional exhaustion, depersonalization, and lack of sense of personal accomplishment,” according to the Agency for Healthcare Research and Quality.

Addressing physician burnout begins with utilizing creative ways to build a strong team culture in the workplace. In their module on creating team culture, AMA Steps Forward defines ‘Culture’ as “the underlying set of rules and beliefs that determine how everyone in your practice interacts with each other and with patients.”

After you secure you medical office lease in Los Angeles, it’s time to focus on culture. Building strong team culture relates directly to cultivating strong relationships in your practice.

10 Steps to Build Team Culture at Your Medical Practice

1. Diagnosis Before Treatment

Just like you do with your patients, you must first diagnose the state of your office culture before you attempt an intervention.

Anonymous staff surveys are a great way to determine how your staff is feeling about working with your practice. Some good ones to consider include:

2. Hold a Staff Brainstorming Session

Share the survey results in a common area for all employees to consider. Then, set the date for a staff-wide brainstorming session where everyone’s ideas for improvement will be valued. Be considerate of using a combination of approaches, as many people may come up with pieces of great ideas.

3. Write a List of Positive Behaviors

As a group, write a list of commonly agreed upon, positive behaviors that your staff will seek to uphold. The staff agrees to hold each other accountable to these attitudes and actions every day. “This is also an opportunity to reinforce positive behaviors to create an upbeat environment.”

4. Increase Team Communication Opportunities

Teams that have more personal communication perform much better than other teams. For example, rather than just “packing up and heading home” at the end of the day, why not hold a team debrief to go over the good work that happened that day or draw attention to new issues? Other ways to increase employee face-time include:

  • Co-location—seating team members near each other
  • Morning huddles—informal five-to-ten-minute meetings that get the team “on the same page” about clinic workflow for the day.
  • Warm handoffs— making it clear to the patient that their doctor and any other professional in the room are working together on the patient’s behalf. Examples are:

o “A physician introducing the patient to the behavioral health specialist in person and giving a brief synopsis of the patient’s case”
o “The nurse brings the physician into the room and explains to the physician in front of the patient what she has learned about the patient during rooming.”

5. Meet on a Regular Basis

Regular staff meeting improve relationships and productivity, both of which make big differences in your office culture.

6. Offer Professional Development

Give everyone on your staff opportunities to:

  • Take enrichment and advancement classes
  • Get a degree
  • Take on new role in the practice

7. Really Get to Know Each Other

  • Find reasons to celebrate together
  • Host potlucks or take turns cooking for the practice
  • Eat lunch with your co-workers—including people who work “above” and “below” you
  • If you have a medical office lease in Los Angeles with other groups or practices, invite them over for a lunch to build new relationships.

8. Train “Mentors,” not “Managers”

Your team leaders have a huge role to play in setting the tone for your overall practice. “Successful team cultures promote leadership that emphasizes teaching and mentoring over traditional management structures.” To this end, always remember to:

  • Demonstrate humility and show interest in all team members. Everyone has something contribute and there is always something to learn.
  • Strive to teach, coach, and guide with patience and clarity.
  • Teach your staff to give positive, actionable feedback

9. Keep Your Eye on the Ball

Successful practices are always looking for ways to improve. A strong team culture will enable your practice to stay “nimble” in our fast-changing scientific and social environment.

10. Engage with your Patients

Physicians are often so tied to their work that they forget (or don’t know how) to engage with patients on a personal level. Make effective communication a functional part of your office culture by:

  • Creating a one-to-three-question survey that you will administer at checkout. Ask specific questions about areas that your particular practice is trying to address.
  • Decide on who the “right” patients are from your practice and ask them to form a Patient Advisory Council.

o Meetings can be held at whatever frequency works best for you and your members.
o Members can be treated to a nice dinner during meetings, or you can give them gift cards or another token of your appreciation to say thank you.

No matter what your medical specialty, you can find a new medical office lease in Los Angeles with the help of Boulevard Medical Properties. Whether you are expanding to new locations or just starting out on your own, our Property Search tool can help you find the perfect space. From dentists to surgery centers and everything in between Boulevard Medical Properties is your ultimate destination for a medical office lease in Los Angeles. Contact Us Today to Make an Appointment!