Whether you just got your degree or have been running a dental practice for years, managing your practice is a lot more intricate than just cleaning teeth. Finding new patients, keeping existing patients, hiring competent staff, and balancing finances are just a few things you need to think about to have a successful dental practice. Being a dentist doesn’t just mean being a doctor but needing to be a business owner too. According to Dentistry IQ, they took a poll of 100 practice management experts and learned that the most consistent topics regarding practice management are leadership, communication, and teamwork. Another major part of having a successful dental practice is location and aesthetic. Speak with Boulevard Medical Properties today to find the best dental suites in Los Angeles that will make your practice flourish and thrive.
Leadership, Communication and Teamwork
Being an effective leader leads to an efficient team, so you cannot really have one of these attributes strong without the other. Just like in any other role, being a leader in your dental practice requires honest communication without being harsh, clear expectations, open mindedness while also being consistent, and the ability to properly delegate. According to the American Dental Association, being an effective leader will “help improve efficiency, reduce redundancy and waste, and keep everyone feeling confident and focused.” Communication is of the utmost importance because it ensures that your expectations and boundaries are clearly defined, and leaves no room for misinterpretation. The best way to be a leader is to instill trust by following through with your promises, be dependable, communicate effectively, and always lead by example. Once you become a strong leader, you will naturally have a strong team.
Location, Location, Location
First impressions are always the most important, which is why the location and aesthetic of your office is paramount. Finding a dental office that is easy to locate and provides a comfortable experience for patients will make all the difference in the world. Boulevard Medical Properties knows how to find the best dental suites in Los Angeles and are a great asset to have on your team. We take the hassle out of finding the best place for your practice, so you can focus on making your practice the best it can be. The process doesn’t stop once the lease is signed but is ongoing.
Now that you’ve created a strong team around you, another important aspect to your practices success is finding and keeping patients. By keeping patients satisfied, supplying them with an excellent experience, and understanding their needs, you will establish a connection and relationship with a recurring source of income for your practice. The way that you deal with a patient’s dissatisfaction is just as important as how you deal with a satisfied patient because those who are unhappy are much more likely to be vocal than those who are happy. Again, communication is also a huge component to your relationship with your patients. Being upfront and open with your patients from the beginning is a great way to keep everyone on the same page, and mitigate any dissatisfaction that may come from miscommunication. Although customer service is extremely important, there are bound to be some patients that have an unpleasant experience, but don’t count them out right away. Giving your dissatisfied patients the opportunity to voice their complaints in a non-hostile environment, being honest with your patients, and being willing to discuss solutions are great ways to win back their trust.
There are many things that you can do to ensure proper practice management, but don’t let your building be one of the things bringing your practice down. Boulevard Medical Properties can help you with dental suites in Los Angeles, and make sure that your office is ready to take on every satisfied patient you have in your future. Contact us today here!