Health and medical professionals strive, every day, to cure ailments and relieve patient symptoms. But success in these areas often depend on factors beyond our control. On the other hand, improving patient comfort measures is always within your power — as a doctor or physician, nurse, and/or medical staff.
There are plenty of methods to ensure patient comfort without sacrificing time or resources. We have compiled some of the best steps to consider while assessing your medical practice and patient satisfaction.
What is the Value in Patient Comfort?
Patient-centered care is holistic. Everyone has a role in the patient journey: from the arrivals parking attendant to the clinical staff and physician, including environmental services and the receptionist. Successful medical offices and hospitals provide an exceptional patient experience. Organizations, which foster a culture that focuses on patients, are rewarded with higher clinical quality and efficiency, a greater employee engagement, a safer patient environment, and improved bottom line.
Patient care experience includes respect, partnership, shared decision making, well-coordinated transitions, and efficiency. For organizations seeking to make their care more patient-centered, our best practices offer concrete tools and a road map for integration of new practices into existing processes.
How to Adopt Patient Comfort into Your Daily Process
Adding steps to your organization’s day-to-day processes can be a transition. However, if your plan is properly implemented, it can quickly become a part of your institution’s culture. Here are a few ways to improve patient comfort into your daily processes.
Strive to Build Authentic Relationships
The relationship between healthcare professionals and their patients is psychological. While it is your job to ask patients personal questions about their life, habits and condition, it is imperative to establish common ground and build a social relationship. For example, you may decide to share a recent family outing or chat about a favorite past time. Discussing these seemingly insignificant topics builds a connection with your patient. By breaking down — or at least, lowering — these psychological barriers, you can help better relieve a patient’s concerns or anxieties.
Remember Patient Comfort Can Be a Time Saver
Patient anxiety and discomfort can lead to disrupted care and results. These challenging circumstances can quickly eat away at your schedule and reduce the amount of time available to dedicate to subsequent patients. However, securing patient comfort can save time.
For example, a relaxed environment will help reduce the chances of patient anxiety during procedures. Taking a moment to talk with your patient or ask about his or her comfort preferences can ensure a better experience for everyone involved.
Set the Tone and Environment in Color
A perfectly crafted color palette can set the tone for a healthcare facility, whether it’s the product of renovation, interior design, or a new-build project. But determining what shades of colors are best suited for your medical office should be done with consideration.
Blue represents honesty, loyalty, wisdom, dependability, and security. It is considered calming, relaxing and serene, and it is often recommended for medical offices to help calm patients and encourage a healing environment. A light blue can balance well with warm hues for furnishings and fabrics. To encourage relaxation in waiting or exam areas, consider warmer blues. Softer blues are known to have a calming effect when used as the main color of a room. Darker blues, however, may evoke feelings of sadness.
Green is very pleasing to the senses. Combining the refreshing quality of blue and cheerfulness of yellow, green has a calming effect when used as a main color for decorating. It is believed to relieve stress and is often associated to peace, harmony, and support. It encourages unwinding but has enough warmth to promote comfort and relaxation.
Yellow is commonly associated with laughter, happiness, and joy. It has energizing properties, but be careful with it; when using an intense yellow, it can cause unease. Use yellow sparingly in just the right places to add contrast and visual interest, but refrain from using it as your main color. In large amounts, yellow has been reported to create feelings of frustration and anger.
Pink is the most calming of all colors. Think of pink as the color of compassion, kindness, empathy, and hope. A touch of pink in a room is intuitive and insightful, a positive color inspiring warm and comforting feelings. It is a positive color that reassures our emotional energies, and can help alleviate feelings of anger and aggression.
Schedule a Consultation
Whether you are planning to elicit a safer patient environment or increase clinical quality and efficiency in LA, Boulevard Medical Properties has the expertise and knowledge to help guide you. Contact us today.