Any patient who comes to visit your office has to sit in the waiting room at one point or another. For some lucky individuals, the wait is brief; for others, they may find themselves needing a place to hang out for a bit until their appointment time arrives. Regardless of how much or how little someone stays in the waiting room, you want to be sure it’s an attractive and comfortable place. Get in touch with Boulevard Medical Properties for custom waiting room solutions.
An active waiting room is one that invites patients to get the full scope of your practice in a glance. They should be able to see a welcoming space, with plenty of information and resources visible and a front desk to assist them with any of their needs. If they’re going to be waiting a while, they, of course, need to find a comfortable place to sit down as well. Let’s dive into some waiting groom solutions that will set your practice apart.
Improve Your Layout
It’s all about the layout. You don’t need much to transform a waiting room from cold and stale to bright and comfortable. You can always rearrange the way things are laid out to make a smoother space for patients to relax.
Think about your favorite coffee shop. People can comfortably sit inside for hours, working on projects or reading a good book. Take note of the layout. Some chairs are moveable, which makes a huge difference. Many face windows or natural light sources. There are clusters of big comfortable chairs and quiet corners for those who may need a more professional space. And when it comes to medical offices, you need to make sure there’s a space for kids. It is possible to make all guests happy without forcing them to have to sit next to one another in a tight place.
Making your patients feel happier in the waiting room isn’t just a matter of changing chairs or rearranging the furniture. It also has a lot to do with the way you treat them. This is one of the easiest waiting room solutions you can implement at your office. Having a waiting room liaison, or a staff member who is very communicative to the waiting patients, can really ease tensions and increase comfortability. You should always inform patients of their wait times and make sure someone can answer their questions at any time.
Patientpop notes a research survey in which 55% of patients expressed that they wish they can access their wait times more easily. Being able to provide that to them can give such a sense of comfort and relief that will automatically dissolve tensions in the room.
Offer Some Beverages
It won’t be too much of an extra expense to you, but the value of patient happiness will increase dramatically. Offering a fresh cup of coffee, or even a cold water bottle goes a long way. It’s a luxury to be able to offer waters or coffee to anyone and everyone that comes in for an appointment.
And it doesn’t have to stop there. Fresh cookies, or even a bowl of wrapped candy, can add that little special touch of comfort. Those little gestures go a long way in letting your patients know that you care about them and that they are always welcome at your practice.
Medical Office Location
Medical Office location is everything, as they say! Laying out a comfortable and active waiting room is a good step towards achieving better patient satisfaction. Where your practice is located is a contributing factor to that happiness.
Waiting Room Solutions
If you’re looking to rent a great space for your own practice, or you are in need of waiting room solutions and design, Boulevard Medical Properties is here to help every step of the way. Satisfaction is our specialty, and we can’t wait to show you what properties we have available. For more information, contact us online or give us a call at (818) 882-5700.