It’s easy to forget that a medical practice is also a business. As the saying goes, time is money, and the best way to procure more time is with effective dental team training. Having a dental team that works well together will increase your office’s ability to schedule and retain more patients. Since the livelihood of a dental office relies on repeat appointments and referrals, being efficient will make you stand out from the rest. A good dental office cleans their patient’s teeth. A great dental office does it efficiently. Boulevard Medical Properties can help you search for the perfect dental office space to improve efficiency and funnel more potential patients through your door.
The Members of the Team
The first and most important aspect of a dental team is the individuals that comprise it. A team is only as strong as its weakest member because one member can bring down the efficiency of the whole team.
Even when you have a team that consists of all great workers individually, it may not mean they work well together. Every department of the dental office needs to work together smoothly to create an efficient environment. Find team members that collaborate well together, trust each other, and can communicate clearly with one another.
Clarity in Job Responsibilities
Make sure that each team member has his or her job role clearly defined. Some roles in dental team training are obvious by position, such as reception team members. But there are some parts of the job that might fall into more than one department. Being as thorough and clear with each person’s job description will mitigate any possibility for confusion, which will increase efficiency.
It is good practice to routinely have meetings with each department to remind them of their specific roles. It is also a good idea to foster an environment where team members are not intimidated to ask questions if there is confusion.
Create an Environment for Productivity
The way that your office is designed can make a huge impact on productivity and efficiency. If the administrative team members are sitting in the same area as the front desk team members, the distraction of patients coming in and out could decrease productivity for the administrative team.
There are many ways that placing certain members in certain areas of the office can create a better workflow. Sometimes there may need to be trial and error to get the perfect work environment situated. However, the sooner you can find a balance, the sooner productivity will increase.
Boulevard Medical Properties understands the importance of medical office design. We have experience finding the perfect location and interior design for every medical practice. Work with us to help find the right spot for you, and take the guesswork out of the whole process.
Create Goals and Incentives
Another aspect to add to dental team training is a shared vision. Creating realistic goals will help the team challenge themselves, while not feeling overwhelmed. If you set the goal too high, there may be some apathy from team members who think they can’t reach the goal. Using smaller goals to work towards a larger goal is a great way to keep everyone motivated and optimistic.
Add bonus incentives to the team for achieving these goals. This could be as small as donuts brought to the office, or as big as a monetary bonus for each member.
Whatever you pick, it creates a fun, competitive environment that many people thrive on. Be cautious not to single any one person out with extra positive or negative recognition. This can have a counterproductive effect. Always reward the team as a whole, so they continue to feel trustworthy and reliant on one another.