Category Archives: Running a Medical Practice

Below is the archive of all blog articles related to the category “Running a Medical Practice”.

How To Be the Best Medical Office Manager

Managing a medical office requires juggling several essential tasks, often simultaneously. The added responsibility of running an office that is related to the medical field adds extra pressure to the office manager. Whether it’s a primary care medical office or a cosmetic surgeon’s office, health, safety, and a slew of paperwork falls on the manager to ensure things run smoothly. Below you will find the best tips for how to be the best medical office manager.

Business-Focused:

As a medical office manager, you need to understand every aspect of the business. From ordering supplies to managing a calendar, the organization is on the office manager. Having a running list of your responsibilities, delegates, and dates in which things must be accomplished is vital. Focus on building your business skills in terms of organizational management so the office can run smoothly under your watch.

Be a People Person:

This does not mean that you need to be friends with your employees. This means you need to hone in on your people skills. As far as employees go, build a strong relationship with clear boundaries. Having your employees feel appreciated and valued for their hard work is good for business, so reward good behavior. For employees who struggle to meet the demands of their role in the business, use the two-strike rule. This will show that you can provide second chances for errors but will not tolerate repeated mistakes.

Direct and Clear Communication:

With technology continuing to change and generations varying in the way they give and receive information, know your audience. If your employees are older, the traditional methods of meetings may work best. If you have a younger group of employees, e-mails or texts may be more effective. Understanding the generation(s) you are working with can help you effectively communicate. Use your method of communication as an opportunity to connect with people in a way that they see is effective so you can build a collaborative relationship that is flexible, yet clear.

Creative Leadership:

Just because you are running a medical office does not mean you can’t be creative when it comes to organization, management, and leadership. Focus on your employees, their roles, and how you can create a more efficient operation. Whatever your problem is, focus on how to solve the problem instead of working day in and day out with the issue. If you have a medical office that is crowded, have employees who can work from home do so. If you have a medical office with long wait times, invest in entertainment for your patients. Isolate the problems in your medical office and take the time to talk with employees about them individually. Investing in your employees and their ideas can boost morale and increase their loyalty to the business.

Never Stop Learning:

Take time to develop your business acumen through education. Invest in your own professional development so you can apply it to your position. The number of resources that are free or low-cost online can allow you to justify taking time to learn and grow as a manager.

Boulevard Medical Properties

If you are a medical office manager looking for a new space, contact Boulevard Medical Properties. Our specialty are medical office leases in Los Angeles. We have been helping medical managers transition into new offices seamlessly for years. We have a dedicated team of expert real estate professionals that can walk you through the process step-by-step. If you need to find a medical office, contact Boulevard Medical Properties for excellent support and expertise for your upcoming transition.

Top New Year’s Resolutions for a Successful Medical Practice

A successful medical practice is a living creature, which must be expected to adapt to patient needs as they evolve. For established medical practitioners, this can be difficult, particularly if your location or office space no longer serves your needs. So, before the New Year officially envelops us all, let’s take some time to consider what you can do to help your practice effectively transition to the patients of 2020.

1. Practice Self Care

Physician burnout is a real thing, and it can happen at any point in your career. The American Academy of Family Physicians states that burnout affects around 1 in 3 physicians at any given time and represents a legitimate threat to the health of the practice and the quality of patient care. Given its all-encompassing effects, the potential for burnout should be your first consideration for a successful medical practice.

The AAFP suggests that the first step to relieving the symptoms of burnout is to streamline your day. The best way to streamline is to fully embrace your EHR (Electronic Health Record). It can feel like a waste of time for many practitioners. However, if you learn to use it effectively, it can be used to automate a lot of processes that you would normally perform manually.

In addition to realizing the potential of your EHR, you should limit yourself to documenting only the necessary data. Good physicians have incredible attention to detail. It can be tempting to put as much data as possible into your notes. Instead, Dr. Dike Drummond writes, physicians should focus on fitting the data into three necessary categories: “billing, medicolegal, and continuity.” There will be some exceptions, but once you begin thinking categorically, you can use language more effectively.

2. Evaluate Your Office Space

It is a given that population densities and demographics change over time along with the technology that is required by a modern medical practice. At the start of this year, re-evaluate the location and orientation of your office space.

The American Medical Association’s Journal of Ethics reveals that medical spending can vary up to 250% based on geographic location alone. The initial article is intended to demonstrate the inefficiency of the current American health system. The unintended consequence is that it also argues for the importance of location to a successful medical practice.

If your target population has moved due to gentrification or rezoning, then your practice should also move if you are expecting continued growth. In a city with extreme wealth disparity, such as Los Angeles, a previously successful practice may not survive a major flux. Fortunately, Boulevard Medical Properties specializes in finding ideal office spaces in Los Angeles. This makes the transition much easier for an already busy physician.

3. Evaluate Workflow

Efficiency is key to a successful medical practice. It’s probably time to see if your staff is managing patients and patient records effectively. As mentioned above, you should automate wherever you can, leaving your core staff to perform their work with as little interference as possible.

Do a walkthrough of the patient experience and recording process with your staff. This helps identify redundancies and create a more direct workflow in your practice. This may also be a good time to evaluate your staff and identify any potential problems in performance or attitude. In both cases, Physician’s Practice suggests that retraining may be a better use of your time than replacing the employee.

Retraining can begin by simply identifying the cause of your employee’s dissatisfaction or confusion. If you work with the employee to fix the problem, they’re more likely to appreciate your involvement and concern. In the meantime, you also avoid a laborious and costly hiring and training process.

4. Check for Quality

As with any office, there are plenty of things that a physician may not see while they’re busy with patients. To ensure the quality of the entire patient experience, look into adding a survey to your automated systems. Although you should certainly be prepared to adjust for bias in your survey results, they will help you to identify patterns in patient care. This could lead to effective changes in your practice.

If you notice patient engagement in your surveys is low, consider doing a monthly or annual raffle as an incentive for participants. You may even consider making it part of a local event. This would simultaneously allow you to integrate yourself into the community, an added bonus.

Regardless of where you find your practice at the beginning of this year, it’s a perfect time to re-think where you are and where you would like to be at the end of this year.

The Science of Reducing Patient Wait Times

The Institute for Healthcare Improvement argues that the continuous problem of having long waiting periods at a medical practice comes down to a general distaste for the laws of economics in the world of medicine. Out of necessity, medical professionals privilege patients with urgent conditions. No one is arguing that this practice isn’t a required part of practicing good medicine. However, this practice exists to the exclusion of all others, allowing the flow of work to be disrupted and causing delays. How can you go about reducing patient wait times?

The IHI suggests that implementing other practices in addition to frontloading severe cases would help in managing the overall workflow. These practices all come down to understanding the balance of supply and demand. By understanding that there is no way to control external flow (i.e. how many patients fall ill or become injured on a daily basis), we can begin to re-focus on internal flow.

Managing Supply and Demand

One of the best ways to manage internal flow at the start of a new practice is to religiously record all incoming and outgoing patient times. Charting this information will provide you with the necessary data after just a few short weeks. This will help you to plan future staffing schedules. If you notice demand is particularly high during certain hours or days of the week, make sure you have extra staff on hand to keep up with reducing patient wait times.

In addition, do what you can to control internal flow. Only schedule office visits for time periods where demand is generally lower. This will help to prevent regularly scheduled office visits from resulting in long wait times due to a large number of walk-ins/emergency cases, keeping both your scheduled patients and unscheduled patients happier.

Streamlining Administrative Processes

Although taking supply and demand into account is key to reducing patient wait times, there are a lot of other ways you can streamline the process, including:

  • Online appointment scheduling
  • Online check-in
  • Patient data collection
  • Secure messaging to confirm appointments

If your practice successfully implements these tools, then your administrative staff will see a sizeable decrease in the volume of work expected of them in relation to patient flow. You could divide administrative duties based on direct and indirect patient customer service. However, if you effectively promote your online services on your website and in your practice, it will most likely be unnecessary.

Identifying Additional Delays

The American Academy of Ophthalmology suggests doing what they call a “waste walk.” Essentially, the staff is asked to do a mock run-through of the patient experience to identify steps or points of waste that can be altered to allow the system to run more smoothly. For example, you may find that the 30-second walk to the very back of your practice to get initial measurements is actually creating a painful increase in your wait times throughout the day.

From these practices, it is clear that the organization of the practice is a major factor and definitely something you should discuss when looking at medical and dental office space with Boulevard Medical Properties. Consider how your equipment will fit into the office and how it will manipulate patient flow prior to deciding on a space.

Maintaining Results

Although you may do a “waste walk” and rigorously document supply and demand in the early days of your practice, remember that a medical office is an ever-changing entity. The needs of your patients and the required steps in their care will continue to evolve as medicine adapts to new problems and new research.

To continue adapting to your patients’ needs, you will need to continually collect data on the daily supply and demand of your practice, as it will surely change with time, requiring alterations to staffing and scheduling. In addition, if anything ever changes in your practice, either personnel or equipment, perform another “waste walk” to audit the process once again.

For more on reducing patient wait times and finding the right medical office lease for your needs, visit Boulevard Medical Properties today.

Should You Renovate or Relocate?

Depending on your commercial office lease, business needs, and your current location, you may need to decide whether it’s better to renovate or relocate your business. If you are at the point where you need to choose one or the other, the checklist below will help you work out a pros and cons list to find out which option is best for you.

For most businesses, it is not a clear-cut answer and working through the costs, impact on your business, and time it will take are major factors that could affect your business and profits.

Importance of Location

When deciding to renovate or relocate, location can be a major factor that impacts a business. Having a convenient location, ample parking, and common stores that people frequent near you is important.

If you are looking to renovate or relocate, consider the importance of your location. Have you been at the same location for decades? If you relocate, how far would you be from your original location? Would this be inconvenient for your clients? Is your business visible and do you get a lot of clients based on walk-ins frequenting the area?

If the answer to these is yes, it is likely that the location you are currently at is important to your overall business objectives. While this is just one consideration, it is likely an important one.

Costs

Clearly costs are also going to be a major factor. The costs of renovation versus relocation are important.

You’ll need to calculate your moving costs, including a deposit, new rental amount, transportation and moving costs, etc. This includes the possible cost to your business if the new location is inconvenient to your clients who may choose to go with another business.

On the other hand, you’ll also need to count your renovation costs. One major thing to consider outside of the actual costs of supplies and labor is whether you can remain open during the renovation. Will the renovation impact your business in any way? If so, for how long?

Client Feedback

One way to find out how clients would feel about the business relocating is to ask them. If you find that the costs would be similar, or the pros and cons just seem to be equal, talk with your clients. Would a new location push them to another provider? Clients may not feel comfortable providing you with this information so providing an anonymous survey via e-mail may help with the validity of your feedback.

Consider the Future of Your Business

If you renovate now, will this renovation accommodate your business based on your projections for the future? Is there a possibility that you could outgrow your renovations and need to relocate anyways?

Check out your local zoning laws to see how much you can expand now (and possibly in the future). Consider the future of your business when deciding to renovate or relocate your practice.

Intuition and Time

A large part of running a business is outlining and determining plans, going over cost-benefit analyses for numerous business decisions, and ultimately following your gut. After a balanced analysis including a pros and cons list, also consider your intuition. While this should not be something you fully rely on, sometimes following your intuition can help ease your mind when you make your final decision.

If possible, you should also take some time to think about your decision. Put down your pros and cons list and come back to it 48 hours later. Sometimes time can provide major clarity in terms of business decisions.

If you are unsure or are interested in relocation, contact Boulevard Medical Properties. Boulevard Medical Properties has been helping businesses transition into new offices for years. We have a dedicated team of expert real estate professionals that can walk you through the process step-by-step without any pressure. No matter what you decide, give Boulevard Medical Properties a call to see what your options are.

How To Expand Your Medical Practice

The goal of most companies is to expand and grow. The same is true for medical practices. Finding a way to help more people is altruistic, and can also be profitable if done correctly. With expansion comes risks that you may not foresee until it is too late. As you begin to grow your medical practice, here are ways to do it efficiently.

For more assistance with a medical office lease in Los Angeles or medical office design, get in touch with Boulevard Medical Properties.

Create an Environment for Expansion

Like goldfish, we will sometimes only grow as large as our environment allows. It’s easy to find satisfaction in a small practice, and stop trying to grow at a certain point. When you begin your practice, you grow out of necessity.

Once you start becoming profitable, you then need to find extra motivation to grow. By stalling growth, you are allowing potential patients to go to your competition. The important balancing act is to make sure you are in a position to grow your medical practice without weakening your financial situation to the point of failure. This may be difficult to decipher, but there is one solid place to start. Your location holds more power than you know.

Make sure your office is located in a desirable and accessible area. Allow proper space in your practice building to grow and accommodate more patients. You may not want to bite off more than you can chew, but don’t leave yourself needing more by not biting off enough.

Let Boulevard Medical Properties help you find the perfect location for your practice that will allow you to thrive and expand.

Your Staff is an Extension of You

No matter how good of a doctor you are, your staff is the first interaction all patients will get. Whether as they sign in or call to make an appointment, the front office staff is integral to your success.

Having great staff could set you apart from your competition. Most doctor visits are not under the best circumstances, so the staff you hire needs to be able to compensate for that negative energy from anxiety or stress. It may seem like a small thing in a retail store, but it makes all the difference in a medical practice setting. Your staff is also responsible for the proper function of the office. Keeping operations and appointments running smoothly is the best way to show that you are a competent medical practice. Losing information or rescheduling appointments could be a one-strike-and-you’re-out scenario for most patients.

If you want to properly grow your medical practice, make sure you hire staff members that understand their job responsibilities. Then, be sure to frequently remind them of their value to the function of the practice. Keeping staff happy is a great way to ensure the staff keeps the patients happy.

Provide New Services

Specialized services are great to have, but we live in a time of convenience. Patients value a centralized location that is a one-stop-shop. Utilize demographic surveys of your surrounding population and your current patients. Find out what the needs are and fill those needs. Offer services that are most desired by the population in your area, and the patients will come to you. This same basic principle is used in investing: diversify to thrive. Your medical practice is the biggest investment you have, so be sure to diversify your services.

Stay Relevant and Streamline Your Office

Using the most up to date software, machines, and practices don’t just increase productivity and efficiency. By staying relevant in the medical industry, you are showing your patients that you are equipped to give them the best service available.

This also includes changing out any décor and furniture that looks outdated. You don’t just need to act the part, but look the part too. By putting modern practices and software into use, you can increase productivity. There are many systems and software that help with menial organizational tasks. Use every resource you can to make sure that expansion is possible.

Grow Your Medical Practice in Los Angeles

One resource that you can utilize is the experts at Boulevard Medical Properties. They will be able to help you streamline your business in the best location possible.

How To Build an Efficient Dental Team

It’s easy to forget that a medical practice is also a business. As the saying goes, time is money, and the best way to procure more time is with effective dental team training. Having a dental team that works well together will increase your office’s ability to schedule and retain more patients. Since the livelihood of a dental office relies on repeat appointments and referrals, being efficient will make you stand out from the rest. A good dental office cleans their patient’s teeth. A great dental office does it efficiently. Boulevard Medical Properties can help you search for the perfect dental office space to improve efficiency and funnel more potential patients through your door.

The Members of the Team

The first and most important aspect of a dental team is the individuals that comprise it. A team is only as strong as its weakest member because one member can bring down the efficiency of the whole team.

Even when you have a team that consists of all great workers individually, it may not mean they work well together. Every department of the dental office needs to work together smoothly to create an efficient environment. Find team members that collaborate well together, trust each other, and can communicate clearly with one another.

Clarity in Job Responsibilities

Make sure that each team member has his or her job role clearly defined. Some roles in dental team training are obvious by position, such as reception team members. But there are some parts of the job that might fall into more than one department. Being as thorough and clear with each person’s job description will mitigate any possibility for confusion, which will increase efficiency.

It is good practice to routinely have meetings with each department to remind them of their specific roles. It is also a good idea to foster an environment where team members are not intimidated to ask questions if there is confusion.

Create an Environment for Productivity

The way that your office is designed can make a huge impact on productivity and efficiency. If the administrative team members are sitting in the same area as the front desk team members, the distraction of patients coming in and out could decrease productivity for the administrative team.

There are many ways that placing certain members in certain areas of the office can create a better workflow. Sometimes there may need to be trial and error to get the perfect work environment situated. However, the sooner you can find a balance, the sooner productivity will increase.

Boulevard Medical Properties understands the importance of medical office design. We have experience finding the perfect location and interior design for every medical practice. Work with us to help find the right spot for you, and take the guesswork out of the whole process.

Create Goals and Incentives

Another aspect to add to dental team training is a shared vision. Creating realistic goals will help the team challenge themselves, while not feeling overwhelmed. If you set the goal too high, there may be some apathy from team members who think they can’t reach the goal. Using smaller goals to work towards a larger goal is a great way to keep everyone motivated and optimistic.

Add bonus incentives to the team for achieving these goals. This could be as small as donuts brought to the office, or as big as a monetary bonus for each member.

Whatever you pick, it creates a fun, competitive environment that many people thrive on. Be cautious not to single any one person out with extra positive or negative recognition. This can have a counterproductive effect. Always reward the team as a whole, so they continue to feel trustworthy and reliant on one another.

Medical Office Waiting Room Solutions

Any patient who comes to visit your office has to sit in the waiting room at one point or another. For some lucky individuals, the wait is brief; for others, they may find themselves needing a place to hang out for a bit until their appointment time arrives. Regardless of how much or how little someone stays in the waiting room, you want to be sure it’s an attractive and comfortable place. Get in touch with Boulevard Medical Properties for custom waiting room solutions.

An active waiting room is one that invites patients to get the full scope of your practice in a glance. They should be able to see a welcoming space, with plenty of information and resources visible and a front desk to assist them with any of their needs. If they’re going to be waiting a while, they, of course, need to find a comfortable place to sit down as well. Let’s dive into some waiting groom solutions that will set your practice apart.

Improve Your Layout

It’s all about the layout. You don’t need much to transform a waiting room from cold and stale to bright and comfortable. You can always rearrange the way things are laid out to make a smoother space for patients to relax.

Think about your favorite coffee shop. People can comfortably sit inside for hours, working on projects or reading a good book. Take note of the layout. Some chairs are moveable, which makes a huge difference. Many face windows or natural light sources. There are clusters of big comfortable chairs and quiet corners for those who may need a more professional space. And when it comes to medical offices, you need to make sure there’s a space for kids. It is possible to make all guests happy without forcing them to have to sit next to one another in a tight place.

Be Communicative

Making your patients feel happier in the waiting room isn’t just a matter of changing chairs or rearranging the furniture. It also has a lot to do with the way you treat them. This is one of the easiest waiting room solutions you can implement at your office. Having a waiting room liaison, or a staff member who is very communicative to the waiting patients, can really ease tensions and increase comfortability. You should always inform patients of their wait times and make sure someone can answer their questions at any time.

Patientpop notes a research survey in which 55% of patients expressed that they wish they can access their wait times more easily. Being able to provide that to them can give such a sense of comfort and relief that will automatically dissolve tensions in the room.

Offer Some Beverages

It won’t be too much of an extra expense to you, but the value of patient happiness will increase dramatically. Offering a fresh cup of coffee, or even a cold water bottle goes a long way. It’s a luxury to be able to offer waters or coffee to anyone and everyone that comes in for an appointment.

And it doesn’t have to stop there. Fresh cookies, or even a bowl of wrapped candy, can add that little special touch of comfort. Those little gestures go a long way in letting your patients know that you care about them and that they are always welcome at your practice.

Medical Office Location

Medical Office location is everything, as they say! Laying out a comfortable and active waiting room is a good step towards achieving better patient satisfaction. Where your practice is located is a contributing factor to that happiness.

Waiting Room Solutions

If you’re looking to rent a great space for your own practice, or you are in need of waiting room solutions and design, Boulevard Medical Properties is here to help every step of the way. Satisfaction is our specialty, and we can’t wait to show you what properties we have available. For more information, contact us online or give us a call at (818) 882-5700.

How Much Does it Really Cost to Start a Medical Practice?

Whether you have recently contemplated starting your own medical practice or it has been a dream of yours for years, there is no time like the present. When considering the logistics of starting a medical practice, it is important to consider a variety of factors. One of the main elements that will make or break the decision is the cost of your medical office for lease.

According to the experts, the cost on the launch alone can be anywhere between $70,000 and $100,000. In order to experience success and longevity, you must educate yourself on the specifics. For more information on finding the right place for your new practice, contact the experts at Boulevard Medical Properties today. From finding the right medical office for lease to medical office design, we’ve got you covered.

Your New Office Space

Perhaps one of the most obvious expenses involves securing your new space. Some initial aspects you will want to consider are:

  • Location of the office
  • Size of the space
  • Cost of the lease

However, there are additional factors you must consider as well. For example, does the office include convenient parking for your staff and patients? Or is the leasing agreement flexible to your changing business needs? The process of selecting the right space alone can be overwhelming. Consider using a trusted ally to find a medical office for lease, like Boulevard Medical Properties.

Office Equipment and Supplies

Aside from the space itself, there are some additional expenses that can come with starting a medical practice. One of the first things you will need to account for is the cost of furnishing the space. Although you do not need to buy the most expensive items on the market, there are enough items needed to make it a hefty purchase in and of itself. These purchases can include comfortable sofas for your waiting rooms, decorative paintings for your walls, medical equipment for your services, and computers for your staff. Additionally, there are also smaller purchases you need for a well-run office. This includes office supplies and toiletries.

Insurance

As you may know, there is insurance to cover just about anything that can and could go wrong with your new practice. Some types of insurance that you may want to consider include renter’s insurance, fire insurance, and malpractice insurance. Additionally, if you are opening a practice in an area that is prone to natural disasters, like earthquakes, then you may want to consider adding earthquake insurance as well. If this is your first time creating a new practice from the ground up, then Boulevard Medical Properties is a great team to have to guide you through the process. In addition to helping you find the right office for you, we will also be able to advise you on additional costs to consider.

Staff

When starting your own practice, you will likely be too busy to handle all day-to-day tasks. Having a helpful, experienced team allows you to focus on your expertise, while they manage the rest. These staff members can include receptionists, medical assistants, sales experts, marketing enthusiasts, and any other specialists you need to make your practice run smoothly.

Starting with the Right Medical Office for Lease

Starting your own medical practice can come with its share of obstacles. With a variety of factors to consider and scarce resources available to you, it can seem daunting at times. That is why having the experts at Boulevard Medical Properties is crucial to your experience. Not only are we extremely knowledgeable, but we also have years of experience and will be able to get you started with incredible guidance and confidence. For more information, contact us today.

How to Handle the Stress of Running Your Own Medical Practice

Running your own medical practice can be one of the most rewarding experiences of your life. It can also be one of the most stressful. While you are helping to improve the lives of countless patients, it’s important to make sure your own mental state doesn’t take a toll. Here are some ways to handle the stress of running your own medical practice. To find the right medical office for rent, get in touch with Boulevard Medical Properties today.

Find the Right Medical Office for Rent

Finding the space that’s right for you can be daunting. When it comes to price range, location, size, and overall layout, you want to make sure you find the right fit. With so many factors to consider, it’s wise to seek help from experts who are able to assist in the search process.

At Boulevard Medical Properties we work with a range of medical professionals and to help them find the medical office space they need.

Settling In

It’s unlikely you will stumble upon the perfect medical office rent parameters. You will want to find something that falls within your budget, and also matches the length of time you want to be secured in your location. This will likely require negotiation.

Boulevard Medical Properties can assist in this process. Once the lease is negotiated, we can also help with all your construction needs. From initial design to decorating your medical office space, we will bring you to a space you desire.

These initial steps can be overwhelming, which is why it’s so important to seek professional help. Do not take on more than you can handle. Remember that it’s okay to need help along the way.

Seek Supportive Staff

It’s so important to make sure you have enough staff to support your business. Hire reliable and focused staff members to assist with tasks from ensuring on-time payments, making sure appointments are kept, and following up about on-time payments.

Hiring experienced companies to help with medical billing services may prevent worries about payment collections, giving you more time to focus on what matters: Helping your patients.

Maintain Healthy Habits

Prioritize a work-life balance. While many people enjoy the hustle, allow time for your mental and physical health. You have chosen a rewarding career, but remember to find joy outside of work as well. This could be going for a daily walk at sunset, cooking yourself a nice meal, and taking time to meditate and clear your mind. Maintain healthy habits, including eating a balanced diet and taking care of your body. If you prioritize your own mental health, you will likely increase your ability to focus at work.

Meditation is a great option to clear your mind, and breathing techniques can help you relax if you’ve had a stressful day at work. Research phone apps that guide you through meditation, or you can do it on your own simply by sitting in an upright position with your eyes closed and silently focusing on your breath for five to ten minutes.

Use Automated Technology

Use automated services to assist when possible. Technology can be for sending out newsletters to clients and appointment-reminder texts or emails, or for scheduling purposes. There are actually real-time online scheduling services where clients can set their own appointments. However, ensure prior to using that all parties involved are able to properly use the technology you are offering. Some of your older patients may be more comfortable setting appointments in a traditional setting at the front desk.

Keep a Positive Attitude

In the medical industry, having a positive attitude and professional relationship with patients is so important. Although some diagnoses are unfortunate, your attitude can help guide the patient to accept their new reality. Focus on what matters, helping your patients to the best of your ability. Seek help when you need it.

7 Tips on How to Boost Your Medical Practice’s Revenue

Revenue is an integral part of the overall success of your medical practice.

6 Tips to Boost  Revenue

  1. Boost your online presence– While 64% of small businesses have a website, there are other important ways your business needs to be present online. One of the first things to do is to update your website and make sure that it is mobile-friendly. From there, make sure to create a content plan for your blog, email subscribers, and social media following. This content will engage your current customers while also boosting your reach to new audiences as well. Once you have created an effective content plan, incorporate paid advertisements on Google, Facebook, Instagram, and Linked-In. This ensures your brand is consistently in front of your target audience.
  2. Encourage online reviews– There are a few things you and your team can do to encourage reviews. First, you can create a list of patients that you would like to ask for a review. Second, make sure you have links to the sites that you would like them to leave a review on. Third, make sure to say thank you to the patients that do leave a review. According to Inc., 91% of people read online reviews. Additionally, 84% trust online reviews as much as a personal recommendation. These statistics alone communicate the importance of real, recent reviews about your medical practice.
  3. Make educational videos– Video quickly engages potential patients, while also delivering relevant content. It is an excellent resource to increase your revenue. Create FAQ videos, what to expect at their first consultation, or a behind the scenes look with your team. These videos create trust with new clients and boost your visibility. You can also use these videos for new content on your website, Youtube channel, or IGTV.
  4. Create a referral incentive with current patients– Your current patients are a great avenue to new, similar patients. To get access to their circle of influence, create incentives around referring new patients. This can include a percentage off their bill for each new patient they bring to your practice or a referral program that gives them a free service once they have referred a certain number of clients.
  5. Increase your appointments– Perhaps one of the most obvious ways to boost your revenue is to add more appointments to your schedule. Start by taking one new patient per day, and eventually increase your hours to evenings and weekends if those are in-demand times. If you are unable to change your hours or add new days, there are other options to consider to increase your appointments. One way is to incentivize low appointment times. This will fill your slow days while opening up popular hours to other clients.
  6. Implement late and cancellation fees– To increase the likelihood of people keeping their appointments while decreasing times of your practice being vacant, consider implementing late and cancellation fees. This will boost your revenue while also incentivizing your patients to keep their appointments. So it is a revenue win on both accounts!
  7. Consider the office experience– The look and feel of your medical office location play a large role in the patient experience. Consider curb appeal, the smell when they walk in, waiting room chairs, entertainment, and everything in between. Keep your existing clients coming back and new clients impressed by creating an enjoyable experience for each of them.

To find the medical office lease in Los Angeles that works best for you, reach out to Boulevard Medical Properties today.