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Promoting Patient Communication

Even if you have their best interest at heart, it is not always easy to communicate with your patients. At times, medical professionals have trouble breaking medical concepts down into layman’s terms for patients. It is also common for patients to misunderstand what is meant by specific terms or phrases, to get hung up on jargon, or to simply panic for no reason whatsoever. To avoid future miscommunication, here a few ways to promote better patient communication and improve patient relations overall.

For more information about attaining medical space in Los Angeles for your practice, let Boulevard LA start your journey.

Open Ended Questions

Sometimes, stating something in a definitive sentence can make it appear to be a solid fact to patients. Instead of forming declarative statements which may be misinterpreted by patients, employ the use of open ended questions. Avoid using questions that require “yes” or “no” answers. This will encourage patients to reflect on their own symptoms, pains, and problems. In turn, you may find that patients are offering up more descriptive symptoms and experiences to you. All of the above will help you gain better insight into their struggles and find more appropriate treatments and solutions for them.

Non-Verbal Clues and Assessing Literacy

You may find your patient nodding or answering “yes” when asked if they understand a given concept or procedure, but in fact, they look completely blank. Take note of their blank or baffled expression, discomfort, or uncertainty in their body language to gauge their comprehension. Further explanations will help increase patient satisfaction and assist you in avoiding any misunderstandings as well.

Note whether or not your patient has trouble understanding specific medical terms that you utilize every day. While they may seem second nature to you, assessing your patient’s language and education levels will aid you when looking to explain medical terminology and other information in simpler terms. To improve comprehension, it may be helpful to utilize the teach-back method wherein you ask the patient to verbalize information back to you to assess their understanding of what’s been said.

Another helpful program called Ask Me3™ was created by the National Patient Safety Foundation as a way to improve communication between patients and healthcare providers. The training focuses on instructing patients to ask important questions to improve understanding and avoid making mistakes with medication and other procedures. It may also benefit your practice to implement patient satisfaction surveys to explore any areas that need improvement.

Avoiding Bias

Being conscious of any bias that may affect a healthcare provider’s service to others is an important factor when treating patients. Ethnicity, gender, age, socio-economic status, or appearance may result in positive or negative inclinations toward patients and may affect care and communication. Common courtesy, tone, and friendliness can help to get rid of biased communication with them.

Effective Communication

After an unfortunate event, it is important to enlist effective communication with patients and their family members throughout the process. Taking the steps to ensure you are being clear and concise, but also empathic (note: not apologetic) may improve the patient-physician relationship and help them get through any complications. Because complications can often affect the emotional and physical well-being of patients, utilizing kind, clear, and empathic communications can greatly impact the outcomes of treatments and procedures.

To find and design the perfect medical space in Los Angeles for your practice, schedule an appointment with Boulevard LA today.

About Boulevard LA: Bringing the best options for medical space in Los Angeles, the Boulevard Investment Group takes pride in bringing your patient and medical practice needs to life through unique designs and ideal spaces.

Using “Healthy” Waiting Rooms

A clean, comfortable waiting room says a lot about a medical practice. Whether you are an orthodontist, primary care physician, dentist, or other kind of specialist, designing a healthy waiting room space is critical. Since the waiting room is often the first impression a patient gets from your practice, it is very important to ensure that the experience is a good one. Here are a few great ways to develop healthy and inviting waiting room solutions for your patients.

The Power of Color and Cleanliness

Utilizing soothing colors such as blue, green, violet, or a palette of neutral tones is a subtle way to help patients feel at ease. We are all affected in various ways by different color arrangements, but studies have shown that colors such as green and blue, especially, help impart health and tranquility. Color can be introduced to waiting rooms in a variety of ways such as painting the walls, introducing natural plants, or putting up art.

Another given aspect of waiting room solutions is cleanliness. Make sure your waiting room is equipped with the proper cleaning supplies. Employees or maintenance workers should also be instructed on the optimal practices for keeping your waiting room disinfected and sanitized as much as possible. Keep in mind that some harsh cleaning products can be irritating or cause respiratory problems. It is important to choose the right cleaning products for your space that won’t trouble your patients.

Modern Furniture and Fixtures

Arrange modern, comfortable furniture, side tables, and fixtures to give patients an enjoyable waiting experience. Wait times are usually an unavoidable side effect of any medical practice, but imparting a sense of comfort through simple, clean chairs can do a lot in the way of truly allowing patients a sense of calm. Another great idea is to place calming art pieces on the walls such as flowers or nature scenery that reflect local interests.

Healing Ambiance and Healthy Distractions

It is a wonderful idea to add to any waiting room’s vibe by adding in some healing ambiance. This may include a soothing fountain or low ambient sounds such as waves, light rain, soft and natural lighting, air purifying plants, and soothing music. Soothing sounds and sights can help calm any anxiety and stress patients may be experiencing as they wait for their appointment.

Some healthy distractions to take their mind off things can also do wonders for mood. A few great ideas for healthy distractions include current magazines and books. If your practice treats children, then it may also be a good idea to include some coloring books, crayons, and children’s books for varying ages.

The Effect of Healthy Waiting Rooms

One of the most important aspects to any successful medical practice is trust. When patients feel like they are in trustworthy hands, it improves their overall experience. Designing spaces within your practice, especially healthy waiting rooms, raises the likelihood of successful treatment(s) and a more pleasant experience for all. When patients feel you are empathic and have their best interest at heart, it increases the chance of said patients returning to your practice for all of their future needs. Although there are many aspects to creating and running a successful practice, healthy waiting room solutions are an important first step.

To get started with your medical practice expansion, construction, and design, contact Boulevard LA today.

About Boulevard Medical Properties: Boulevard Medical Properties wants to help make your move into a new location as simple and painless as possible. No matter what your medical specialty is, Boulevard Medical Properties can assist with lease negotiation, finding the ideal space, and delegating design and construction for your practice.

Why is the Dentist So Scary?

It’s no secret that some people are terrified of the dentist. When our tooth aches or something else is painful in our mouths, it can fill patients with anxiety when they know they will need to call up their dentist. Whether it be the tools, the drilling, or the filling, going to the dentist is not often at the top of our to-do list. But, why is the dentist so scary? The first step to overcoming a fear is better understanding it, so let’s take a look at some common reasons the dentist office makes us so uncomfortable.

If you are a dental practice seeking a dentist office space in Los Angeles, make sure to take advantage of Boulevard LA’s efficient property search feature.

Ladies and Gentlemen, The Needles!

It’s very common for people to have a fear of needles, and for some, it can be among their biggest. When they know that they will have to deal with a big needle, they might not come in until their pain is unbearable. While there are some procedures that can be done without any numbing, there are some procedures where it’s essential for patients to have something to manage their pain. Can you imagine having a root canal without any numbing?

It’s important for patients to know that pain management is necessary in their procedure, and that, while it may seem scary at first, using a small needle to apply Novocain will take their pain away. Good dentists can help their patients by explaining this in a reassuring way. Also, it helps to be a little sneaky; nobody needs to see the needle if they don’t have to!

Pain, Pain Go Away

When most patients make a dentist appointment besides their regular cleaning, they are usually in pain. They might also remember being in pain or being uncomfortable from other dental procedures they had done in the past. Because of these reasons, many people associate the dentist with pain. The first question patients have when discussing dental procedures is, “will this hurt?” And dental pain can feel excruciating and much more sensitive than other types of pain.

Patients need to know that modern dentistry should be comfortable and easy. They should know that pain management is necessary and that if they are feeling any pain during the procedure, they might be able to get more numbing. They also need to know that if they do not come in and take care of any pain they are experiencing; their problem may become much worse.

You Know the Drill

Some patients may be fine with everything they encounter at the dentist, except for the dreaded drill. When a patient hears that infamous sound during a procedure, that may become trigger anxiety or fear.

With modern day technology, drills have thankfully become quieter and smoother. Patients can also bring noise-cancelling headphones if the sound really bothers them. Patients might also want the option to be sedated during the procedure, which can help them relax if the drill is absolutely intolerable for them.

Enamel Invaders

There’s no way to get around it, dental work is invasive. Dentists and dental hygienists are right there, with their hands in patients’ mouths to get the procedure done. This can cause patients to tense up automatically. No matter how great of a relationship some have with their dentist, this fact alone can cause some people to hate going to the dentist.

Dentists, dental hygienists and dental assistants can help their patients feel more comfortable by being respectful and gentle while working on a patient. Communication always helps; letting patients know what you are doing before or as you are doing something can help them feel more comfortable.

Dentist Office Space in Los Angeles

Going to the dentist doesn’t have to be scary when you Boulevard LA sets up the office. We specialize in custom dental office space in Downtown Los Angeles. Every medical practice has different needs which is why Boulevard LA’s services cater to any and all offices who require personalized attention. Whether you are looking for a doctor or dentist office space in Los Angeles, allow Boulevard LA to make the process pain free!

Which Location is Right for Your Medical Office?

When considering opening and running a medical practice, the location can be the most crucial part. Get the right location and watch your business flourish; get the wrong location and your business might suffer and eventually wilt.

The location of your medical practice should be chosen with great care, making sure to keep your future in mind. Remember, you might even stay at this location for the majority of your career, so take some time and consider all of your options.

Depending on where you live, there are different things to take into consideration. Small areas, urban areas and suburban neighborhoods all have different factors to think about.

For custom medical office space in Los Angeles, click here.

Small Towns

There is one huge advantage to having our medical office located in a small town: the rent is cheap. Usually, the rent is lower when compared to locations in larger cities. Another great advantage is that you may be able to pay your staff lower salaries than you would if your location was in a large city. Networking in a small community might be easier for you as well. Since people in small communities tend to know everyone in their town, you just need to get to know the right people. Some small communities have prominent families or public figures, so if you can network with them your medical practice will benefit.

There are a few downsides to opening a medical practice in a small town, though. One disadvantage is that you can be isolated from the larger community, and you might have a harder time accessing the farther away hospitals, laboratories and specialists. There is also a less likely chance that a small town would have large office buildings or spaces to rent or buy. In fact, you may need to convert a residential space to better fit you needs.

Mid-Sized Cities and Suburban Areas

A medium sized city might just have the best of both worlds when it comes to big city and small city benefits. For starters, you’ll probably be much closer to hospitals, specialists and other services you or your patients may need. There will also be a larger opportunity to network and gain new patients because of the larger population size. You will have a larger pool of trained nurses and medical staff to choose from to hire and you will probably also find a larger network of clubs and organizations for medical professionals to be a part of.

There are some disadvantages to having your practice in a small town, and they are similar to those of opening a practice in a small town. For example, there may be fewer hospitals nearby, specialists might be hard to come by, etc. There also may be smaller buildings and office spaces to rent, like in a small town.

Large Cities

If you are a specialist or subspecialist, opening your medical practice in a large city might be your best bet. Because of their larger population size and medical practices providing basic care, large cities can provide the perfect patient base for your practice. There will also be more laboratories and institutes that can provide the results you need to diagnose your patients. And, if you want to increase your knowledge, there are many resources and other specialists that you can learn from.

Like with any area, there are also a few disadvantages. For instance, there might be too much competition for your practice to successful. In order to see how many doctors practice the type of medicine you do, you might want to join a medical specialty association in the area.

Office Space in Los Angeles

No matter which type of location you choose, Boulevard LA can help you with the move. We specialize in custom, state-of-the-art medical and dental office space in Los Angeles. Every practice is different with unique needs and deserves a custom fit to meet them.

Preparing for Medical Emergencies in Your Office

As a medical office, it’s very important that your workplace and staff be prepared for any type of emergency. With all the different types of procedures performed and medications administered in your practice, there will unfortunately be medical emergencies. The unpredictable nature of life, and certain state and federal laws, means you need to be prepared with a medical office safety plan.

No one can predict when things can go wrong, and being prepared for the unexpected will ensure that your office is safe, successful and prepared. Here are some tips and pointers to ensure your medical office safety plan is ready for the worst.

Emergencies vs. Urgent Situations

First recognize that there is a difference between emergencies and urgent conditions. Emergencies are any medical event or condition that will result in a loss of life or significant morbidity, such as the loss of an organ system function, a limb or loss of sight within 48 hours. Any event that will cause a loss of life or that will result in a significant morbidity at a time later that 48 hours is defined as an urgent situation.

Have a Plan

Most of these emergency and urgent situations can be resolved with an office’s preparedness plan. You should have a plan for each foreseeable emergency/urgent event, especially if your practice can foresee any emergencies that will result from iatrogenic complications of medications and procedures. Make sure your plan includes what to do for any and all emergency and urgent situations.

Generally, emergencies should be immediately referred to an acute care facility by whatever means necessary. It might not be required for every patient in an emergency to be need emergency medical services (EMS), but an office should have its own set of guidelines in case EMS need to be activated.

For urgent situations, make sure that they are referred with direct communication between the accepting practitioner and the referring, ensuring that there is involvement and agreement from the patient and/or family members. In an office setting, the obligation for training is to recognize and immediately stabilize any situation arising from therapy or diagnostic procedures.

Training

The American Heart Association (AHA) recommends completing the certification for an advanced cardiac life support (ACLS) provider. The training will take 8-16 hours of on-site training and testing and a few hours of self study. The AHA also recommends that all able adults be trained in basic life support (BLS) as well, which includes CPR training. Making sure that you and your staff have the appropriate trainings is necessary and can even make the difference between life and death should a situation like that arise.

Equipment

Having the right type of equipment is necessary in any medical office safety plan. It’s a good idea (and may be a requirement depending on your state and practice) to have an automatic external defibrillator (AED) in your office. The AED is a great, life-saving tool that can analyze a cardiac rhythm, recognize a shockable rhythm and defibrillate a patient if necessary.

While it may be required or obvious that your practice should need to have AED, other practices will want to think about this decision. Having one is not considered to be the standard of care, and some studies have indicated that it is risky for family practices to have them. Yet other studies have indicated that having one can be life saving.

To determine if your office needs one, you should consider the likelihood of a patient going into cardiac arrest at your practice.

One of the best ways to avoid medical emergencies is to prevent them. It is essential to recognize and anticipate any potential emergencies, and have a plan to be prepared to deal with them. Boulevard LA can help your office with determining a space to plan for emergencies. They have worked with clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics. They understand that every practice is unique, and they can provide you with a suitable space to help your practice thrive safely and efficiently.

Easy and Kid Friendly Office Ideas for Your Practice

Besides providing the best quality care at your medical practice, your office and staff should strive to make all patients feel as comfortable as possible. If your patients are usually parents who have to bring their children with them to an appointment or your office is in a pediatric field, then you must make your office kid-friendly. By welcoming children into your practice, you can help your patients feel more at ease and even begin to build lifelong relationships with them.

Making your office child-friendly doesn’t have to be difficult or time consuming. Here are our best kid friendly office ideas for creating a welcoming environment for children at your medical office.

Play Areas

You should dedicate one area of your waiting room for the kids. You can mark the section by placing down a kid-friendly carpet, a rubberized mat or something else sturdy and easy to clean. You can also decorate a wall in that area with fun cartoon characters and bright colors. Make sure to fill the area with small, child size furniture to make them feel comfortable. You should also fill the area with children’s books and toys. To make this play area, you don’t have to spend too much money if you get these items from second-hand stores or Craigslist. Having a play area will go a long way in making your child patients, and their parents, happy and relaxed in your office.

No White Coats

It’s no secret that children are nervous and possibly scared when they see a doctor. You can help them feel more at ease by losing the white lab coat, which will immediately make a child nervous around you. You can replace it with a coat that has a fun design, or just forego it completely. If you can help change a child patient’s perception of a doctor, then your patients will be more at ease.

Kid-Themed Medical Equipment

There are medical equipment companies out there that make affordable instruments with kids in mind. These tools usually come in fun colors or designs and are smaller in size to help fit children. You can find fun stethoscopes in kid-friendly designs and sizes, masks shaped liked animal noses, phlebotomy chairs shaped like racing cars and more. These will help your children patients relax in your office, and even make them laugh.

Kid Specific Exam Rooms

If some of your patients are children, it may be a good idea to dedicate at least one or two exam rooms to them. You can incorporate bright, fun colors in the design of the room, as white and beige colors can seem intimidating. Instead of adult magazines, include children’s books and magazines. Make sure to include other elements that will put them at ease, like a toy or two.

Remember the Rewards

On their way out of the office, it’s a good idea to reward children for being good patients – or for patiently waiting for their parent’s exam to be over. You can have a bowl or drawer full of stickers, candy, and small toys for them to choose from. They will love having the option to pick something for themselves. The kids will appreciate it, and their parents will even more.

Whether it’s coming up with the perfect kid friend office ideas or something a little more mature, design the perfect, custom office with Boulevard LA. We specialize creating in unique, state-of-the-art medical and dental office space in Downtown Los Angeles. Clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics have all enjoyed our services. We will provide a custom space for your office we understand that every practice is unique.

The Ultimate Waiting Room Checklist

While you may be tempted to forgo putting in more than the bare minimum in designing the best waiting room experience, know that you are doing your medical practice a huge disservice. Rather than just throwing a few chairs and magazines together, you should take time to design your waiting room space with your patients in mind.

Research has shown that potential patients make a judgement about your practice within 5 seconds of walking through the door. It’s really important to make a good first impression, so that your patients will want to come back to your office.

With this in mind, here is a checklist with all the essentials you will need for creating the best waiting room experience.

Seating Arrangements

Start with the basics here: pick out some seating and arrange it. Think about how many seats you will need and how many will fit in the space. Are there going to be families or groups coming in where a few people will need to wait at one time? Do your patients need a good amount of space between them and the people around them? You might want to consider arranging the seating so that people have enough personal space, and not clustering it like you would in a living room. If healthy and sick patients have to sit together, the last thing they need is to be crowded together. Also, remember that people come in all sizes, so your furniture should too. Overall, out yourself in your patients’ shoes when designing the seating arrangements.

Lighting

Another basic that should be high up on the list is lighting. Take advantage of natural sunlight wherever you can, as it will help calm your patients as they wait to be seen. Try to avoid fluorescent lighting as the flicker in these lights can set off nervous system distress in people who are on the autism spectrum, people who have a seizure disorder and people with a traumatic brain injury. Consider adding lamps with incandescent bulbs as they are the least stimulating to the nervous system.

Color

When designing your waiting room space, you can use color to help create a relaxing environment for patients and help tie your design together. Designers recommend light purple, quiet greens and other soothing colors. If you feel the need for something brighter, consider adding in a few accent design elements in a fun color.

Décor

Just like with color, you can use décor elements to help create a calming environment for patients. For example, you can add pictures of landscapes and seascapes to your walls to evoke the calming effect of nature. You can also add some plants to bring about a similar effect.

Relieve Anxiety

It is no secret that some people may be nervous when waiting to be seen by a doctor, so add some things to do to distract them. At the very least, you can help prevent boredom. Adding a variety of magazines about different interests is a good idea. However, make sure that they are current – who wants to read a tattered magazine from three years ago? You can also add things like stress balls, mini puzzles, coffee-table books and other types of stress relieving toys and activities.

Children’s Corner

If your patients usually bring their children along, or your office is a pediatric practice, make a corner just for the kids. Add some toys, puzzles, picture book and more to keep them entertained while they wait.

Cleanliness

Last but certainly not least, make sure to keep your waiting room clean and tidy. You want to portray a professional and hygienic image to your patients, so cleaning up on a daily basis is a must.

Having worked with clients including Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics, Boulevard LA specializes in individually-suited, state-of-the-art medical and dental office space in Downtown Los Angeles. We realize that each practice is unique to one another and each deserves their own custom space. For more information about premium office spaces and tips for the best waiting room experience, contact us!

Perfecting Your Office Layout for Efficiency

In order to create a good experience for your patients and to elevate your practice above others, make sure your office is laid out with one goal in mind: efficiency. By optimizing your best office layout, you can create a great experience for your patients, strengthening your relationships with them and encouraging communication. You will also create a space designed for workflow efficiency, patient safety and improved patient and team interactions.

There are 5 steps to perfecting your best office layout for efficiency:

1. Team Stations

To improve efficiency and strengthen camaraderie between your employees, implement team stations or pods. You can place these pods or stations close to patient exam rooms so that the space that must be traveled between tasks is shorter. This also leads to more visibility to the exam rooms, which is also a plus for your staff.

You will also create opportunities for employees to naturally interact multiple times a day. Besides leading to a stronger bond between team members, these interactions might also lead to better patient outcomes and lower health care costs.

If you do not already have a central workspace or do not have a money for a big remodel, you might consider converting a centrally located exam room into a team space.

2. Encourage Engagement from Patients

You want to encourage productive interactions and eye contact from patients, making sure they feel comfortable to fully communicate with you. The shapes, types and arrangement of furniture can all help with this goal. Instead of spending the whole visit on the examination table (which is uncomfortable for patients), consider adding a few chairs to the exam room to help foster conversation. You should also add computers on a swivel arm to each room or give your team laptops to being with them to each exam, so that they may feel free to shift their position to face patients when speaking with them.

The best desk shapes for encouraging patient communication are moderately sized circular or semi-circular desktops. This allows for the both the patient and the doctor to share access to the computer while still being able to face each other for conversation.

3. Alleviate Patient Anxiety with Pleasant Distractions

It’s safe to say that most patients feel uneasy at the doctor’s office. And when they walk into your practice, they pick up on their surroundings that give them clues as to the quality of care you will provide them. Make sure your practice sends the right first impression by setting up your waiting room with calming elements. Add artwork featuring images of nature in direct view, provide a selection of magazines about an array of popular subjects and install a flat screen set to a patient-education loop.

4. Make Rooms Feel More Spacious

The last thing your patients need is to feel claustrophobic, so make sure your office gives off a feeling of spaciousness. Add soft lighting to exam rooms, rearrange the furniture for optimal space and make exam rooms feel more open by placing desks, exam tables and chairs in the best position. Also, make sure your office does not have a lot of clutter, which can make even big spaces feel small.

5. Use Technology to Connect with Patients

Instead of burying your face in your computer screen while meeting with patients, increase your eye contact with them and share the computer screen. Using laptops, tablets and large monitors can help you and your team achieve this goal. By maintaining eye contact, you will help your patients feel at ease and encourage open communication.

Boulevard LA specializes in custom, state-of-the-art medical and dental office space in Downtown Los Angeles. We have worked with clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics. Because we understand that every practice is unique, we can provide a custom space for your best office layout.

Why You Should be Holding Regular Office Meetings

Think regular office meetings are a waste of time for your staff? Think again! Regular meetings with members of your medical practice are very important, and can greatly improve how efficiently your staff works. Think regular office meetings are a waste of time for your staff? Think again! Regular meetings with members of your medical practice are very important, and can greatly improve how efficiently your staff works.

Benefits of Holding Meetings

There are many benefits of holding meetings with your staff regularly:

• Keep everyone in the loop: Make sure no employee is left in the dark about certain issues. People tend not to read emails too carefully and you may not interact with each employee every day, so a meeting is a great way to keep everyone informed.

• Problem solve: Meetings are a great time to problem solve. With more brains thinking of solutions to a problem, you are bound to have at least one great idea.

• Be a leader: Show your staff your leadership skills at these meetings. Instill confidence in them about your skills, and show them you can lead them.

• Performance feedback: Nip issues in the bud with these staff meetings. Do not call out or single out individuals for poor performance, instead highlight office-wide problems and inspire your staff to make it right (save one-one meetings for individual problems).

• Achieve goals: These staff meetings can also help hold your team accountable, encouraging them to stick to their goals and timelines to complete projects. They can also be a great time for employees to bring up any obstacles they are facing when trying to complete goals so that you and the team can brainstorm solutions.

• Bond and celebrate: Another great benefit is to provide opportunities for employees to bond and celebrate through these meetings. Celebrate birthdays, work anniversaries and other milestones. You can even start of the meeting with coffee and snacks so employees can mingle for a bit.

Set Yourself Up for Success

Some medical practices have too few office meetings; others have way too many. It’s up to you to find the sweet spot for your unique needs. Try having them once every 2 weeks at first, and judge if you need them more or less often. Make sure they are at the same time and place every week as well so your employees can easily get into this new routine.

Also make sure that your meetings have adequate preparation by the meeting’s leaders, an agenda with action items and a follow-up procedure. Your meetings should have a clear structure, and include things like improvement items for staff to consider, developing solutions to meet the needs of patients, remedies for slowdowns and even a few fun items, like birthday shoutouts.

Learn from Past Mistakes

When planning your office meetings, learn from past mistakes you or your staff may have made at previous meetings. If your past meetings have failed miserably, look into possible reasons why. Sometimes, meetings fail when leaders did not prepare enough or they did not present their agenda items very well. Other times employees complain that the information they got could have just been sent in an email. Learn from past mistakes so that you can make sure your employees can get the most out of these meetings. Make sure to plan in advance so that your meetings run on time and provides employees relevant and useful information.

A huge complaint in many medical practices is a lack of communication around the office, so make sure to include time for announcements in your meetings.

Boulevard LA specializes in custom, state-of-the-art medical and dental office space in Downtown Los Angeles. We have worked with clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics. Because we understand that every practice is unique, we can provide a custom space for your office.

Best Ways to Organize Your Practice

If you’re constantly looking for important items, always answering a trivial question from a staff member, continually running out of ink when you need to print something essential and generally feeling unorganized in your medical practice, know that there is definitely a better way to manage. Organizing an office doesn’t have to be time consuming or leave you with a headache. With a few changes and more organization, your practice will be running smoother in no time!

First Step

The first step you should take in organizing an office is to prioritize. Most managers know that there isn’t time for everything, so deciding on what is most important is key to your success. To help you visualize what’s important, make a to-do list of tasks for the day, starting with most important to least important. Know that the items on the bottom of your list may never get done; but that’s okay because they are not as important as others. You can even save those items for another day when there are less important things to do. A daily to-do list can also help you realize what is needed for tomorrow so that you can hit the ground running when you come in the next morning.

Set up Your Calendar

A well thought out calendar planned out months in advance will also help set you in organizing an office. Every month brings about a new set of deadlines, like financial reports, staff meetings, training requirements, etc., so planning out your calendar every year ensures you won’t miss anything. You and your staff should always have a visual of the goals and deadlines you are working for to help motivate everyone. And keep in mind that the calendar can change throughout the year with any new or cancelled events coming up. You can even put reminders on your calendar for big deadlines to make sure that you and your staff are on track.

Open door policies may not be best

Is your staff constantly interrupting you many times throughout the day? If so, you can’t be expected to get much work done with of all the distractions. Of course you need to be accessible to your staff is there is an emergency or urgent matter. However, there are some tasks and problems that they should be able to solve without your help. Make sure that they have the skills and receive the necessary training so that they can perform the majority of their job without your help. You need to spend time doing things that require a higher level of expertise, so make sure that lower level tasks don’t take up too much of your time.

Order Online

Driving over to Staples or Office Depot is incredible inefficient in the world of Amazon and online ordering. Having an employee out of his or her seat for that long can hurt productivity. Instead, look into ordering office supplies online. Some retailers, like Amazon, can even deliver items to you by the end of the day. Also, keep a constant eye on stock to ensure that you do not run out of too many supplies before ordering again.

Consider an Emergency Plan

As an administrator or office manager, you should always be prepared for any situation, from a power outage to an IT meltdown. This means that you should be doing things like setting up a system to back up important files, making plans for fires and natural disasters, have employees’ emergency contacts and making sure important phone numbers – fire department, police department, hospital – are easily viewable by all employees.

Putting into place better organization and a better structure for your medical practice is very important. You’ll be able to set priorities and goals daily, help your employees accomplish tasks and use your time much more efficiently.

Boulevard LA specializes in custom, state-of-the-art medical and dental office space in Downtown Los Angeles. We have worked with clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics. Because we understand that every practice is unique, we can provide a custom space for your office.