Staying Up to Date with Your Dental Practice

Staying up-to-date in your dental practice could be the difference between exponential growth and shutting the doors. Employing the latest technology, finding the appropriate dental office rent in Los Angeles, and running your office efficiently are all keys to a successful practice.

Using the latest technology both in your treatment options as well as in your business operations is very important to the success of your practice. If your business operations aren’t up to snuff it can cause significant issues both in your bottom line and in your reputation with your patients.

For example, if your scheduling is off and patients routinely must wait, then that might be the last time you see that patient. Everybody’s time is valuable, and nobody likes to wait when it isn’t necessary. But, believe it or not, there are many doctors and dentists out there who routinely run behind and they have done it for so long that it has become normal for them. It might be a normal part of the work day for them, but it is crushing productivity and irritating patients.

It’s unrealistic to think there will never be a time that you might run late. Emergencies do happen. But when you have a reputation of keeping your patients waiting, you risk losing them completely and you wipe out your chance for referrals. You could have a beautiful and well-appointed office in an excellent location with all the latest bells and whistles, but if you are never on time, it will be difficult to keep the doors open.

Get Your Timing Down

If you find yourself running behind on a regular basis, it’s time to let technology help you get back on track. Chances are, your lateness is a result of either scheduling problems in your front office or poor time management in the back office. Which is it for you?

There are a variety of scheduling programs that can help you document practices and procedures for scheduling patients. For example, you can add patient notes, so your scheduler can be specific about what the patient needs (ex: next visit: X-rays, cleaning, filling.)

You can help your scheduler by establishing a policy of set times for various procedures, so everyone knows how long each treatment option takes and there are no surprises in the schedule. There is software available that allows you to establish set times for different procedures and it will automatically allocate the right time.

Oftentimes, the most significant issue is a disconnect between the front office staff and the back-office staff. Many times, the front office staff scheduling the appointments really doesn’t understand how long or how involved each procedure might be, so they schedule too much time or too little. It’s important for everyone to be on the same page and well-trained so easy mistakes can be avoided, and patients are not left waiting needlessly.

If the problem is in the back of the office and either the doctor or other dental staff are taking longer than they should, then a re-training or an adjustment in scheduling times needs to happen so patients aren’t left wondering what in the world is taking so long.

There is a lot to consider as you look to keep your practice up-to-date. Scheduling, technology and a nice office and convenient location are just a few of the things that need to be considered. A smart piece of due diligence would be to contact Boulevard Medical Properties now and schedule a consultation. The Boulevard team has the knowledge and expertise to point you in the right direction and get you a dental office lease in Los Angeles that works for your organization.

Balancing Form and Function in Your Medical Office

Your medical office needs to serve various purposes. First, it needs to be functional as that is where you treat your patients. Second, it needs to be a space where patients feel safe and cared for. If you satisfy both criteria, your patient base will be loyal, and referrals will come easy. But how do you know if you are providing the most balanced environment for your patients and your business? Read on to learn the tips to keep your medical office humming efficiently and productively.

For assistance finding the right medical office space in Los Angeles to help your practice thrive, get in touch with our experts at Boulevard Medical Properties to secure prime real estate in a competitive market.

Patient Perspective

The best way to see how your office is perceived is to look at it from your patient’s perspective. Come in through the waiting room and really look at your space. Check out the flooring or carpet, the furniture and the lighting; even take a deep breath and take in the smell. Is anything worn or off about the space right from the entrance?

Next, walk the halls and pay the same attention to the reception desk, exam rooms, storage and business areas. How easy is it to find what you need? How does it look from a patient’s point of view? Is it worn down or cold? Or is it inviting and soothing? Are your supplies where you need them? If you have already noticed things you want to change, then a redesign is probably in your near future.

Looking Good and Improving Efficiency

How you design your space can either impede or optimize practice flow. It really is possible to design a space that not only makes a positive impression on your patients but can also improve your efficiency. Putting patients at ease in potentially stressful situations and making sure they don’t wait unnecessarily is key. Make sure you are considering any bottlenecks that happen with the doctors and staff, so you can get creative and make sure your re-design addresses these issues.

Next, make sure your supplies are where you need them. As yourself, how many steps do I take to get what I need? Your supplies, equipment and staff should be easily accessible. Work out a realistic flow so you aren’t having to go to various locations to get what you need. Always take your staff and patients into account. For example, does your office staff have to walk across the office or into another room to make a copy of the patient’s insurance card? Why not make the investment and install a desktop copier right at the check-in counter? Think of how much time this would save as each patient is checked in.

You also need to consider whether you need a complete re-design or simply an update in some areas to achieve the efficiency and flow you are looking for. Sometimes, even slight changes can make a dramatic difference and don’t necessarily need to break your budget. And you might even conclude after a serious evaluation of your space, that you have outgrown your current space and may need to look at a new location.

Medical Office Space in Los Angeles

There is a lot to consider as you look at re-designing the office space for your medical office space in Los Angeles. And if you decide that more office space is needed, a smart piece of due diligence would be to contact Boulevard Medical Properties now and schedule a consultation. Our Boulevard team has the knowledge and expertise to point you in the right direction and get you into a space that works for your organization. The bottom line is that when you positively impact function and form, you benefit and so do your patients.