How Interior Design can elevate your Waiting Room

For many medical professionals setting up a new practice, your waiting room décor is probably not the first thing on your mind. But, recent research shows that evidence-based design is an essential factor in patient satisfaction. And, it is causing the field to grow exponentially in the last few years.

Your waiting room, more than any other space, is the first impression your patients get of your practice. This means that your waiting room isn’t just their first impression. It is the foundation of their entire experience, allowing for the easy transfer of their initial reaction to all other levels of experience during their visit. 

What Factors Matter Most for Waiting Room Décor?

Based on existing research, we know that there are three key factors that most impact patient satisfaction concerning your interior design: lighting, comfort, and privacy. The latter may appear difficult in a common room setting, but there are some neat tips and tricks to help make your waiting room feel more private. 

Lighting

The first thing you have to do to create a positive experience in your waiting room is scrap the harsh florescent lighting. You may want to use fluorescent lights in key spots, such as near the reception desk. If you do, make sure you use warmer lighting near patient seating to provide a more comfortable feel. 

Your new lighting gradient will naturally guide your patients towards points of contact and important information. It will also offer them cozy spots that feel just like home.

In addition to installing various light sources, one source suggests using mirrors in a classic trompe-l’œil. This just means in a way to make your waiting room appear larger. When placed strategically, mirrors maximize your use of light and help you to create designated spaces for the different communities you serve within your waiting room.

Comfort

There are a lot of cheap options for waiting room furniture. Unfortunately, an uncomfortable patient is much more likely to become an unhappy patient. Show your clients that you care by investing in furniture that provides adequate support and cushioning. 

Additionally, opt for chairs that have arms. Not only will they help disabled patients to get to their feet, but they denote a sense of personal space that is more difficult to achieve in other models.

While you’re thinking about patient comfort, take a moment to critically analyze the style of the décor you are using. If it isn’t something you would consider putting in your home and it isn’t necessary to your practice, then scrap it. Your waiting room should be a reflection of you, your practice, and your dedication to your patients. So, let your waiting room reflect that by choosing décor options that make it feel like home.

Privacy

Privacy is difficult to achieve in a waiting room setting for obvious reasons. Fortunately, by using a couple of key design tricks, you can functionally separate your waiting room into separate zones for a more intimate feeling. By addressing positioning and adding a few extra elements, you can make your community feel like there is a space for everyone.

The first step to creating the illusion of privacy is positioning. Avoid having all seating facing the same way. Try your best to make sure each zone is facing away from the next one. You can also use coffee tables and indoor plants to give each area its own zone. Use these and patient seating to create a 90-degree angle or one half of a square to indicate a separation between that zone and the next.

The idea is to create tiny islands that members of your community can flock to for a sense of privacy. You can also use rugs and mirrors to further tie each space together. Ideally, your décor and paint color will gradually shift to reflect the portion of the community you hope to attract to each zone. You can reinforce the targeted audience of each area by providing different magazines, toys, etc. at each of them.

The Modern Waiting Room

Regardless of your personal aesthetic, you want to give your patients a positive experience. Familiarity and security are vital to achieving this. When you’re looking at potential sites with Boulevard Medical Properties, keep this in mind as you’re evaluating each space. Pay attention to corners and half walls that could help you maximize the privacy of each zone. Lastly, don’t forget that your waiting room décor is a reflection of you and your practice.

Negotiate Your Medical Office Lease with These Tips

Running a medical office is much more difficult than other industries as you are responsible for both the medical and business side of things. This can create extra pressure and often make leasing the right medical office more complex than any other type of business. One of the best ways you can protect your business and its future growth is by negotiating and solidifying a leasing agreement that is right for you and your business.

 

Medical office leases need provisions that are unlike other businesses. Issues like patient safety and compliance with things like the Americans with Disabilities Act are necessary for medical offices. Below you will find some tips on negotiating your medical office lease.

 

  1. Use Provisions: Paying close attention to the use provisions is necessary because medical offices are much different than regular corporate offices or businesses. Your medical office may require the use of X-rays, CT scans, and other machines that could have negative health impacts due to the radiation emitted. Be sure to inform your landlord of all of the machines you will have and their respective uses. This also needs to be included in your lease agreement. This can help with avoiding any future liability later on if everything is in writing.
  2. Know the Terms:It’s important to read the entire contract. If there is anything that is unclear, have an attorney review it and provide you with more specific information. Leases can be long and include a lot of legal jargon that may be confusing. Some of the most important terms in regard to payment include the common area charges, rental increase amounts, utilities, property insurance, and taxes. You will not only pay for your office, but you will likely be charged for any common areas, including entryways, hallways, etc. This can add to your monthly rent which may come as a surprise if you were not prepared for it. It’s also helpful to know how the rent will increase in the coming years. Most business leases will run for five years with rental increases each year. These are negotiable so be sure and ask for a reduction before signing the lease.
  3. Consider Business Growth: Talk with your landlord about the ability to have the option to rent additional space at the same rate. Having the option to grow your business without having to worry about moving or paying higher rent for the same area can help reduce your costs and help with business growth.
  4. Americans with Disabilities Act (ADA): Medical offices may have more clients that have disabilities or may need accommodations when entering and exiting the building. Be sure that the building is compliant with the ADA before you sign the lease and ensure that it is a part of your lease to continue the compliance. While it is legally required to comply with the ADA, there are those who disregard the law.
  5. Exclusivity Provisions: An exclusivity provision is a must in your medical office lease. This provision means that the landlord will promise you that they will not lease any other space in the development to someone who would be in direct competition with you. If you have a specialization, be sure to have this provision clear and present from the outset to ensure you are the only medical provider within the specific development. This can save you a lot of time and money in the long run and support business growth.

If you are looking for a commercial medical space in the southern California area, check out Boulevard Medical Properties. Boulevard Medical Properties has properties for lease in Northridge, Brentwood, Culver City, and Downtown Los Angeles. They are focused on finding their clients the best property for their business and they take the stress out of the whole process. Choosing to find a commercial property for your medical practice can be difficult but Boulevard Medical Properties can help elevate your business to the next level.

Five Easy Steps to Securing Patient Retention at Your Practice

Did you know that a 2% increase in patient retention is equivalent to cutting costs by 10%? The reason behind this statistic is pretty simple: seeking out new patients is expensive. In fact, it costs between 6 and 7 times more to secure a new patient than it does to maintain an existing one. As a result, patient retention should be one of your practice’s top priorities. If it isn’t, or your practice is struggling to retain patients, then here are the top five tips to address the problem immediately.

  1. Don’t Run from Conflict

Nobody likes dealing with an unhappy patient. However, patient complaints are one of your most valuable resources. As Sharon Mason Parker of Practice Builders points out, a patient with a complaint is someone who is willing to stay as long as their needs are addressed. If they weren’t willing to remain a patient, then they would simply leave, no comment needed. Patients who complain are telling you, right to your face, exactly what you can fix to keep patient retention up. That kind of honesty is relatively rare, so face it head on and use it to improve your patient’s experience at your practice.

 

  1. Remember your Patients are also Customers

The word “customer” can feel abrasive to some medical professionals, as if recognizing that their practice relies on profitability takes away from the humanitarian role of a healer. However, dividing those realities is simply impractical. Your ability to continue serving your community is completely dependent on the profitability of your practice, so you have to start treating your patients as customers.

 

Niki Kaylor, Director of Client Services at Healthcare Success, emphasizes how shifting your perspective to treating patients as customers with choices changes the entire dynamic at your medical practice. When you start considering patient comfort as well as care, you can address issues that were detracting from your practice’s success. Friendly desk staff, an inviting waiting room, and small, creature comforts such as water or coffee can make all the difference in how your patients perceive their visit.

 

If your current practice feels dingy or worn down, consider a renovation or talk to the experts of Boulevard Medical Properties about other available locations.

 

  1. Maintain Patient Relationships Outside of Appointments

Many healthcare providers make the mistake of limiting their interaction with patients to when they are physically present at their practice. This is a sure-fire way to make your patients feel that they are inconsequential to you. For your patients, their healthcare is a personal endeavor, and they expect you to treat it that way.

 

To ensure your patients feel like you care for them as people, Solution Reach suggests reaching out beyond the appointment. This can include appointment reminders the day prior, a hand-written birthday card every year, and just taking some time to get to know them. If you want to really commit, integrate yourself into the community by taking time to talk to people at the grocery store and donating to local festivities. In the end, all patients want a friendly, neighborhood doc.

 

  1. Tackle Wait Times

Besides a lack-luster experience with the doctor and staff, extended wait times are one of the top reasons that patients leave a practice. To avoid this problem, there are three things you can do.

  • Use an automatic appointment reminder system to increase your chances of scheduled appointments showing up on time.
  • Perform an audit by taking a proxy patient through all of your normal procedures. It will be time consuming initially, but it will help you to identify problems in your workflow, allowing you to streamline the process and your wait times.
  • Track average waiting time and keep it updated on your website and answering machine. This will allow walk-in patients to accurately predict how long they can expect to wait, reducing patient frustration.

 

  1. Take Surveys

According to Solution Reach, roughly 67% of people complete at least half of the surveys offered to them. As with complaints, surveys provide vital information regarding your practice and patient satisfaction. Look at surveys as a way of further auditing your practice and implement changes that reflect patient needs.

Patients are People

In essence, patient retention revolves entirely around your patients feeling that you recognize them as individuals rather than just a name at the top of a chart. If you take the steps to personally engage with your patients in a meaningful way both inside and outside of your practice, you will see an increase in retention.

How Incorporating Nature into Your Medical Office Design Helps to Heal

If you are considering a medical office design renovation, nature is the new key to providing a healing atmosphere for patients (and arguably, your staff as well). Studies have shown that the integration of nature in your overall theme, style, and décor can promote healing. There are even office designers who are skilled in evidence-based design who can provide advice on how to incorporate this into your medical office.

Continue reading How Incorporating Nature into Your Medical Office Design Helps to Heal

Saving Energy at Your Medical Practice

In 2007, researchers found that the United States Healthcare System was responsible for 8% of the country’s total greenhouse gas emissions. The intention of the study was to point out the disproportionate levels of waste produced by the industry in the hope that change would follow. The researchers, who compiled their material from a series of other studies, pointed hopefully to the changes being pursued by the United Kingdom’s National Health Service. Unfortunately, recent numbers indicate that they did not realize their hopes, at least not in the United States. Why is the pursuit of an energy-efficient medical office so difficult?

A recent article, published by the Journal of the American Medical Association, reflects that the United States Health Industry’s greenhouse gas emissions have actually increased from 8% to 10%. It appears to be a well-established western phenomenon, as Dr. Jodi Sherman points out. The health care industries of the United States, Australia, England, and Canada collectively produce 748 million metric tons of greenhouse gas emissions annually. To put that in perspective, there are only six entire nations in the world that produce more annually.

Making Your Mark

Given that 9 million premature deaths in 2015 were positively linked to pollution, an energy-efficient medical practice has a three-fold purpose in that it improves the general health of your patients as well as the rest of the world while also saving you money. In fact, Healthcare Design Magazine reports that the U.S. healthcare industry spends more than $8 billion on energy, and that was in 2013. Since then, energy costs have only increased. In fact, the Environmental Protection Agency estimates that every dollar saved on energy is equivalent to a $10 increase in revenue for your medical practice.

Steps to Sustainability

With all of the equipment required to run a medical practice, reducing your carbon footprint can seem challenging at first. However, you can start with the small changes prescribed to single-family households and build from there.

  1. Replace your light bulbs. The first step toward a more energy-efficient medical practice starts with the lights that are continuously on. If you aren’t already using Energy Star approved bulbs in your waiting room and office area, then it’s an easy switch. Energy Star certified light bulbs use up to 90% less energy than standard bulbs and last a minimum of 15 times longer. Overall, each individual bulb will save you approximately $55 over its lifetime. As an added bonus, they also produce less heat, slightly reducing your air conditioning bill as well.
  2. Pick up a few power strips. By putting power strips throughout your practice, you can make it easy to turn off electronic equipment while not in use. The Department of Energy states that they help to reduce “phantom loads,” effectively saving you about $100 per year per power strip.
  3. Schedule a maintenance check on your heating and cooling systems. The Department of Energy also suggests having your heater and air-conditioner professionally maintained. By maintaining the air filters and checking the efficiency of your equipment once a year, you’ll maximize your temperature control capabilities while minimizing your budget by reducing your costs by up to 15%.
  4. To make a larger dent, gradually phase out older equipment in favor of more efficient models. This process can happen naturally over the years. It slowly decreases your practice’s impact on the environment and saving you even more money.

Aiming for Ethical Growth

As your practice grows, aim for well-insulated, updated properties for your new practice. Boulevard Medical Properties can help you locate and retrofit a new medical practice property with sustainability in mind. We see our eco-friendly construction and products as a key part of a positive patient experience. We want to help your practice to build an ethical, green reputation.

Top New Year’s Resolutions for a Successful Medical Practice

A successful medical practice is a living creature, which must be expected to adapt to patient needs as they evolve. For established medical practitioners, this can be difficult, particularly if your location or office space no longer serves your needs. So, before the New Year officially envelops us all, let’s take some time to consider what you can do to help your practice effectively transition to the patients of 2020.

1. Practice Self Care

Physician burnout is a real thing, and it can happen at any point in your career. The American Academy of Family Physicians states that burnout affects around 1 in 3 physicians at any given time and represents a legitimate threat to the health of the practice and the quality of patient care. Given its all-encompassing effects, the potential for burnout should be your first consideration for a successful medical practice.

The AAFP suggests that the first step to relieving the symptoms of burnout is to streamline your day. The best way to streamline is to fully embrace your EHR (Electronic Health Record). It can feel like a waste of time for many practitioners. However, if you learn to use it effectively, it can be used to automate a lot of processes that you would normally perform manually.

In addition to realizing the potential of your EHR, you should limit yourself to documenting only the necessary data. Good physicians have incredible attention to detail. It can be tempting to put as much data as possible into your notes. Instead, Dr. Dike Drummond writes, physicians should focus on fitting the data into three necessary categories: “billing, medicolegal, and continuity.” There will be some exceptions, but once you begin thinking categorically, you can use language more effectively.

2. Evaluate Your Office Space

It is a given that population densities and demographics change over time along with the technology that is required by a modern medical practice. At the start of this year, re-evaluate the location and orientation of your office space.

The American Medical Association’s Journal of Ethics reveals that medical spending can vary up to 250% based on geographic location alone. The initial article is intended to demonstrate the inefficiency of the current American health system. The unintended consequence is that it also argues for the importance of location to a successful medical practice.

If your target population has moved due to gentrification or rezoning, then your practice should also move if you are expecting continued growth. In a city with extreme wealth disparity, such as Los Angeles, a previously successful practice may not survive a major flux. Fortunately, Boulevard Medical Properties specializes in finding ideal office spaces in Los Angeles. This makes the transition much easier for an already busy physician.

3. Evaluate Workflow

Efficiency is key to a successful medical practice. It’s probably time to see if your staff is managing patients and patient records effectively. As mentioned above, you should automate wherever you can, leaving your core staff to perform their work with as little interference as possible.

Do a walkthrough of the patient experience and recording process with your staff. This helps identify redundancies and create a more direct workflow in your practice. This may also be a good time to evaluate your staff and identify any potential problems in performance or attitude. In both cases, Physician’s Practice suggests that retraining may be a better use of your time than replacing the employee.

Retraining can begin by simply identifying the cause of your employee’s dissatisfaction or confusion. If you work with the employee to fix the problem, they’re more likely to appreciate your involvement and concern. In the meantime, you also avoid a laborious and costly hiring and training process.

4. Check for Quality

As with any office, there are plenty of things that a physician may not see while they’re busy with patients. To ensure the quality of the entire patient experience, look into adding a survey to your automated systems. Although you should certainly be prepared to adjust for bias in your survey results, they will help you to identify patterns in patient care. This could lead to effective changes in your practice.

If you notice patient engagement in your surveys is low, consider doing a monthly or annual raffle as an incentive for participants. You may even consider making it part of a local event. This would simultaneously allow you to integrate yourself into the community, an added bonus.

Regardless of where you find your practice at the beginning of this year, it’s a perfect time to re-think where you are and where you would like to be at the end of this year.

The Science of Reducing Patient Wait Times

The Institute for Healthcare Improvement argues that the continuous problem of having long waiting periods at a medical practice comes down to a general distaste for the laws of economics in the world of medicine. Out of necessity, medical professionals privilege patients with urgent conditions. No one is arguing that this practice isn’t a required part of practicing good medicine. However, this practice exists to the exclusion of all others, allowing the flow of work to be disrupted and causing delays. How can you go about reducing patient wait times?

The IHI suggests that implementing other practices in addition to frontloading severe cases would help in managing the overall workflow. These practices all come down to understanding the balance of supply and demand. By understanding that there is no way to control external flow (i.e. how many patients fall ill or become injured on a daily basis), we can begin to re-focus on internal flow.

Managing Supply and Demand

One of the best ways to manage internal flow at the start of a new practice is to religiously record all incoming and outgoing patient times. Charting this information will provide you with the necessary data after just a few short weeks. This will help you to plan future staffing schedules. If you notice demand is particularly high during certain hours or days of the week, make sure you have extra staff on hand to keep up with reducing patient wait times.

In addition, do what you can to control internal flow. Only schedule office visits for time periods where demand is generally lower. This will help to prevent regularly scheduled office visits from resulting in long wait times due to a large number of walk-ins/emergency cases, keeping both your scheduled patients and unscheduled patients happier.

Streamlining Administrative Processes

Although taking supply and demand into account is key to reducing patient wait times, there are a lot of other ways you can streamline the process, including:

  • Online appointment scheduling
  • Online check-in
  • Patient data collection
  • Secure messaging to confirm appointments

If your practice successfully implements these tools, then your administrative staff will see a sizeable decrease in the volume of work expected of them in relation to patient flow. You could divide administrative duties based on direct and indirect patient customer service. However, if you effectively promote your online services on your website and in your practice, it will most likely be unnecessary.

Identifying Additional Delays

The American Academy of Ophthalmology suggests doing what they call a “waste walk.” Essentially, the staff is asked to do a mock run-through of the patient experience to identify steps or points of waste that can be altered to allow the system to run more smoothly. For example, you may find that the 30-second walk to the very back of your practice to get initial measurements is actually creating a painful increase in your wait times throughout the day.

From these practices, it is clear that the organization of the practice is a major factor and definitely something you should discuss when looking at medical and dental office space with Boulevard Medical Properties. Consider how your equipment will fit into the office and how it will manipulate patient flow prior to deciding on a space.

Maintaining Results

Although you may do a “waste walk” and rigorously document supply and demand in the early days of your practice, remember that a medical office is an ever-changing entity. The needs of your patients and the required steps in their care will continue to evolve as medicine adapts to new problems and new research.

To continue adapting to your patients’ needs, you will need to continually collect data on the daily supply and demand of your practice, as it will surely change with time, requiring alterations to staffing and scheduling. In addition, if anything ever changes in your practice, either personnel or equipment, perform another “waste walk” to audit the process once again.

For more on reducing patient wait times and finding the right medical office lease for your needs, visit Boulevard Medical Properties today.

Should You Renovate or Relocate?

Depending on your commercial office lease, business needs, and your current location, you may need to decide whether it’s better to renovate or relocate your business. If you are at the point where you need to choose one or the other, the checklist below will help you work out a pros and cons list to find out which option is best for you.

For most businesses, it is not a clear-cut answer and working through the costs, impact on your business, and time it will take are major factors that could affect your business and profits.

Importance of Location

When deciding to renovate or relocate, location can be a major factor that impacts a business. Having a convenient location, ample parking, and common stores that people frequent near you is important.

If you are looking to renovate or relocate, consider the importance of your location. Have you been at the same location for decades? If you relocate, how far would you be from your original location? Would this be inconvenient for your clients? Is your business visible and do you get a lot of clients based on walk-ins frequenting the area?

If the answer to these is yes, it is likely that the location you are currently at is important to your overall business objectives. While this is just one consideration, it is likely an important one.

Costs

Clearly costs are also going to be a major factor. The costs of renovation versus relocation are important.

You’ll need to calculate your moving costs, including a deposit, new rental amount, transportation and moving costs, etc. This includes the possible cost to your business if the new location is inconvenient to your clients who may choose to go with another business.

On the other hand, you’ll also need to count your renovation costs. One major thing to consider outside of the actual costs of supplies and labor is whether you can remain open during the renovation. Will the renovation impact your business in any way? If so, for how long?

Client Feedback

One way to find out how clients would feel about the business relocating is to ask them. If you find that the costs would be similar, or the pros and cons just seem to be equal, talk with your clients. Would a new location push them to another provider? Clients may not feel comfortable providing you with this information so providing an anonymous survey via e-mail may help with the validity of your feedback.

Consider the Future of Your Business

If you renovate now, will this renovation accommodate your business based on your projections for the future? Is there a possibility that you could outgrow your renovations and need to relocate anyways?

Check out your local zoning laws to see how much you can expand now (and possibly in the future). Consider the future of your business when deciding to renovate or relocate your practice.

Intuition and Time

A large part of running a business is outlining and determining plans, going over cost-benefit analyses for numerous business decisions, and ultimately following your gut. After a balanced analysis including a pros and cons list, also consider your intuition. While this should not be something you fully rely on, sometimes following your intuition can help ease your mind when you make your final decision.

If possible, you should also take some time to think about your decision. Put down your pros and cons list and come back to it 48 hours later. Sometimes time can provide major clarity in terms of business decisions.

If you are unsure or are interested in relocation, contact Boulevard Medical Properties. Boulevard Medical Properties has been helping businesses transition into new offices for years. We have a dedicated team of expert real estate professionals that can walk you through the process step-by-step without any pressure. No matter what you decide, give Boulevard Medical Properties a call to see what your options are.

How To Expand Your Medical Practice

The goal of most companies is to expand and grow. The same is true for medical practices. Finding a way to help more people is altruistic, and can also be profitable if done correctly. With expansion comes risks that you may not foresee until it is too late. As you begin to grow your medical practice, here are ways to do it efficiently.

For more assistance with a medical office lease in Los Angeles or medical office design, get in touch with Boulevard Medical Properties.

Create an Environment for Expansion

Like goldfish, we will sometimes only grow as large as our environment allows. It’s easy to find satisfaction in a small practice, and stop trying to grow at a certain point. When you begin your practice, you grow out of necessity.

Once you start becoming profitable, you then need to find extra motivation to grow. By stalling growth, you are allowing potential patients to go to your competition. The important balancing act is to make sure you are in a position to grow your medical practice without weakening your financial situation to the point of failure. This may be difficult to decipher, but there is one solid place to start. Your location holds more power than you know.

Make sure your office is located in a desirable and accessible area. Allow proper space in your practice building to grow and accommodate more patients. You may not want to bite off more than you can chew, but don’t leave yourself needing more by not biting off enough.

Let Boulevard Medical Properties help you find the perfect location for your practice that will allow you to thrive and expand.

Your Staff is an Extension of You

No matter how good of a doctor you are, your staff is the first interaction all patients will get. Whether as they sign in or call to make an appointment, the front office staff is integral to your success.

Having great staff could set you apart from your competition. Most doctor visits are not under the best circumstances, so the staff you hire needs to be able to compensate for that negative energy from anxiety or stress. It may seem like a small thing in a retail store, but it makes all the difference in a medical practice setting. Your staff is also responsible for the proper function of the office. Keeping operations and appointments running smoothly is the best way to show that you are a competent medical practice. Losing information or rescheduling appointments could be a one-strike-and-you’re-out scenario for most patients.

If you want to properly grow your medical practice, make sure you hire staff members that understand their job responsibilities. Then, be sure to frequently remind them of their value to the function of the practice. Keeping staff happy is a great way to ensure the staff keeps the patients happy.

Provide New Services

Specialized services are great to have, but we live in a time of convenience. Patients value a centralized location that is a one-stop-shop. Utilize demographic surveys of your surrounding population and your current patients. Find out what the needs are and fill those needs. Offer services that are most desired by the population in your area, and the patients will come to you. This same basic principle is used in investing: diversify to thrive. Your medical practice is the biggest investment you have, so be sure to diversify your services.

Stay Relevant and Streamline Your Office

Using the most up to date software, machines, and practices don’t just increase productivity and efficiency. By staying relevant in the medical industry, you are showing your patients that you are equipped to give them the best service available.

This also includes changing out any décor and furniture that looks outdated. You don’t just need to act the part, but look the part too. By putting modern practices and software into use, you can increase productivity. There are many systems and software that help with menial organizational tasks. Use every resource you can to make sure that expansion is possible.

Grow Your Medical Practice in Los Angeles

One resource that you can utilize is the experts at Boulevard Medical Properties. They will be able to help you streamline your business in the best location possible.

Medical Office Lease Mistakes Doctors Forget About

Leasing a medical office can be a difficult process due to the liabilities and burdens that come with it. While the process can be laborious, it is important to maintain a checklist of important things to remember throughout the process. Because a doctor’s specialty is patient care, the legal and real estate components can be easily looked over. Medical office leases can also be very different from regular commercial spaces or residential leases. Below you will find some common mistakes doctors make during the process of leasing a medical office in Los Angeles.

1. Use Provisions

Because medical offices are much different than regular corporate offices or businesses, use provisions are necessary. Medical offices often require the use of X-rays, CT scans, and other machines that could have negative health impacts due to the radiation emitted.

Be sure to inform your landlord of all of the machines you will use and their respective uses. It’s important that you outline this in your lease agreement. This can help with avoiding any future liability later on if the landlord was not informed.

2. Americans with Disabilities Act (ADA)

A medical office may have more clients that have disabilities or need accommodations when entering the building. Be sure that the building is compliant with the ADA before you sign the lease.

While it is legally required to comply with the ADA, there are those who disregard the law. Patient care from the time they walk in until the time they leave is important. This includes safe access based on their specific needs.

3. Exclusivity Provisions

An exclusivity provision is a must in your lease. This provision means that the landlord will promise you that they will not lease any other space in the development to someone who would be in direct competition with you. If you have a specialization, be sure to have this provision clear and present from the outset. This ensures you are the only medical provider within the specific development. This can save you a lot of time and money in the long run.

4. Be Cautious

While a lease may seem like a pretty smooth transaction once you find what you think is the right space for your medical office, proceed with caution. The lease is the legal document that binds you which can ultimately be a blessing or a curse depending on who you are working with. Use caution when working with your landlord, their agents, or their attorneys. They are in the business of real estate to make the most money at the lowest cost to them.

Read the fine print, consult an attorney, and have someone at the table who is well-versed in real estate and medical office leasing to represent your interests. While you want to have a good rapport with your landlord to ensure a good working relationship, always use your best judgment and be cautious.

5. Landlord’s Right of Entry

While most leases have provisions for a landlord’s right of entry into the leased premises, this provision needs to be much more detailed for medical office leases. Medical offices hold so much personal and confidential data on their client’s which means that there needs to be a heightened degree of care when it comes to data protection and landlord entry. In addition, caution must be used when patients are in the medical office. Outlining specific times or notice requirements for entry is important and should be agreed upon in a signed writing.

While the list above is not comprehensive, it is a good start to get you thinking about what to expect when signing a medical office lease. If you are still feeling uncertain about what to do and want to enlist some support, Boulevard Medical Properties can help.

Finding Medical Office Space in Los Angeles

Boulevard Medical Properties has been helping medical professionals transition into new offices seamlessly for years. We have a dedicated team of expert real estate professionals that are happy to walk you through the process step-by-step.

What sets Boulevard Medical Properties apart from the rest is that we follow you through your entire lease to ensure that you are comfortable. Everything that is promised to you deserves to come to fruition. We walk you through the process of medical office leasing from start to finish which takes the fear out of the process as you are not left with no support after you sign the lease. If you need to find a medical office, contact Boulevard Medical Properties for excellent support and expertise during your upcoming transition.

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