Tag Archives: running a medical practice

Common Mistakes to Avoid When Starting Your Medical Practice

If you’re ready to begin your own medical practice, there are a myriad of decisions to make and obstacles to avoid. Starting a business is always risky, but the benefits of owning your own practice are expansive and rewarding. Being a successful business owner is easy when you know what common mistakes to avoid, so let our experts at Boulevard Medical Properties help you start on the right foot.

No Clear Business Plan

In the medical world, practices are often defined by the kind of care offered and the type of insurances accepted. This is an important decision to make as a business owner and if you don’t have a clear direction for your practice, it may be a rough start.

Before you begin hiring employees or researching medical office space for lease, decide what your practice will specialize in and what types of insurance will be accepted. When you have a clear plan and you can confidently outline your future goals, your current situation becomes that much easier to plan.

Once your model is firmly established, you need to begin a layout for the future as well. Establishing a long-term business plan will benefit your practice for years to come as opposed to a strategy composed of smaller goals that you will accomplish in a handful of years. Continued growth is the key to maintaining a great and successful practice.

Lack of Sufficient Capital

Starting a new business is a difficult pursuit and along the way, there may be extra fees or higher prices that are not anticipated in your business model and revenue plan. It’s important to have the right amount of capital for the practice you are attempting to get off the ground and it is always a good idea to over budget and take your location into consideration. For example, minimum wage differs from state to state and even between cities. This discrepancy can affect the salaries for all your employees, as even salaried workers will expect a different yearly amount based on how high the minimum wage is.

Another example comes from leasing or purchasing of an office building for your practice. In some states you may need a significantly smaller amount of money to purchase a building or secure a lease, but if you are in a more urban area of a larger city, the rent and down payment on purchases will increase dramatically. If you’re looking for the perfect medical office space for lease, contact our team at Boulevard Medical Properties today to start your search. Leasing medical offices instead of buying full buildings is an effective way to cut down on your costs and give your growing business the flexibility it needs.

Making Large Purchases Immediately

Once your business has a building, employees, and a strategic long-term plan, it can be tempting to begin buying every new piece of equipment that is available. This is a common mistake made by new medical professionals who want to bring cutting-edge technology to their practice to increase the number of new patients. This is almost always a costly move, however, as the newest technology may have nothing to do with your specialty or it may be an expensive item that is not utilized in your everyday appointments.

The best way to make sure you’re only buying integral medical supplies is to start with the technology and equipment you use on a daily basis. If your specialty requires an expensive piece to perform standard appointments, do your research to make sure you are getting the best equipment at a good price.

If you’re searching for the perfect medical office space for lease, call our team at Boulevard Medical Properties. Find a great new office at an affordable price today!

Streamlining Your Waiting Room

The average patient spends 121 minutes with you and your team every time they seek medical care; of that, only 20 minutes are spent with the physician. This estimate is based on time spent on travel, filling out paperwork, or communicating with other members of staff like nurses – but much of it is spent in the waiting room.

If you own a medical office space in Los Angeles, it is a good idea to streamline your waiting room for more efficient patient interaction. (Money magazine reports that the average cost spent for sitting in the waiting room while waiting for health services is $43 per patient.) What follows are some simple but effective ideas for simplifying and improving your waiting room.

For more information about successfully running a medical practice and to find the right medical office space in Los Angeles for yours, visit Boulevard Medical Properties today.

Collect Patient Information — Before the Visit!

Send all paperwork to the patient via email, snail mail, or mobile app (such as eVisit.) If the patient can send it back at least a day before their appointment, the attending physician can review it and familiarize themselves with the information prior to meeting. This saves time filling out paperwork and getting to know many patient details on the day of.

Explore ‘Telemedicine!’

Using HIPAA-compliant technology (such as eVisit) to see some of your patients virtually can save time and improve patient satisfaction. This can be especially true for patients who usually travel greater distances to see you at your medical office space in Los Angeles. Video consultations are rising in popularity because they offer the convenience and comfort of staying at home. Phone visits are also becoming more common, especially for people in more remote areas or others who don’t own computers or have internet service.

Have a System for Avoiding Bottlenecks!

Many times, a patient is either late for their appointment or simply fails to show, leaving empty spaces that could otherwise be filled with appointments or overly crowding other appointment windows.

Streamline your waiting room by creating a system to manage how often this happens in your office. For example, if a patient misses an appointment, they must pay a fee; if they are late, they must reschedule. You can also offer a grace period, so you don’t scare patients away. To hold patients accountable, make sure to gather their payment info and that they are aware of your policy when they make their appointment.

Create a Patient Survey!

If you are having a tough time identifying when bottlenecks occur at your medical office space in Los Angeles, how about creating a simple patient survey to help figure it out? Use the survey over several days and weeks so you can get the most accurate information available. Bonus: you will increase patient satisfaction just by showing them you value their time enough to survey them about it! This also increases patient compliance.

Questions on your survey might include:

● What time did you arrive in the waiting room?
● What time were you brought into the exam room?
● What time did the doctor enter the exam room?
● What time did you leave the office?

Try a Mobile Queue App!

Apps like QLess add patients to a virtual wait list, so they can check their spot in line without sitting around in your waiting room at your medical office space in Los Angeles. Using these apps, they can check their status and projected wait times. If your staff is running behind, your patient will be notified so they can adjust their schedule as-needed. Here are some of the Best Apps for Healthcare Professionals.

Medical Office Space in Los Angeles

Boulevard Medical Properties ensures your transition into your new medical office space in Los Angeles is as easy and smooth as possible. They provide a dedicated team of expert real estate professionals to guide you through the process from start to finish – and, they work with you through the term of your lease to make sure your practice flourishes in their community of medical specialists. Contact Boulevard Medical Properties today for an Appointment!

Becoming a Better Office Manager

Managing a medical office can come with a lot of tough decision-making, conference sitting, and note taking. But there are several ways that you can harness your natural skill and leadership into making your office a cohesive, harmonious, and productive workspace.

As an office manager, you may be the one taking the most flak from other staff members and departments regarding performance or statistics. And whether you are actually responsible for these things, it’s good to be aware and progressive in helping your team come up with the best solutions to solve any given problem. In order to prevent you from being known as the “lazy” office manager in your space, our friendly staff members at Boulevard Medical Properties have some ideas for you to follow to help you stay on your game.

To find the medical office rent in Los Angeles that suites your needs best, get in touch with Boulevard Medical properties today.

Answer All of Your Calls

The best kind of office manager is one who is present at all times. This means taking the time to answer your calls and return any messages that are left for you. This lets the client or customer know that you are on top of the goings-on around the office, and that you wish to give them individual time and attention.

The same goes for emails. Try to give yourself no more than a 24-hour turnaround rate with your emails. If someone sends you a message, you should be responding to them in less than a day.

Understand Your Employee’s Tasks

Don’t be afraid to work right alongside your staff members. You should have a clear understanding of what they’re doing, so that you can perform the job as well. Knowing what your employees are tasked to do, and the process of completing those tasks can help you better prioritize projects and manage talents in the workplace. Plus, you’ll be able to see the full fruits of your employees’ productivity as well!

Get Up from Your Desk

While answering your calls and emails is very important, it’s also important that you not spend all day at your desk. You should be able to get up and walk around to monitor the activity of your staff members day by day. Stepping out of the office lets your employees know that you are approachable and share an active interest in the work being performed on that day.

You can observe and interact with your employees and clients several times a day so they understand how present and passionate you are on a daily basis. This is the best way to know what’s going on in your clinic, and it will help you feel like you don’t have to manage from afar.

Be a Great Example for Your Team

You want to approach each new day by asking yourself the question, “What can I do to be a good example today?” Show your employees that you respect them by getting familiar with the work they’re doing. Get your hands dirty by learning to work right alongside them, observing and interacting with the practices that will work best for your clinic. Be attentive and present, making sure to answer all calls, emails, and questions that come your way. Be proud of what you do!

It’s important to meet with designated representatives or outside clients to review new proposals that can help your practice become more efficient and profitable. Avoid starting rumors or promoting gossip by maintaining the workplace as an honest and trustworthy environment. Ask questions in areas you do not know and seek to improve upon your every skillset. Your team will truly notice your efforts!

Medical Office Rent in Los Angeles

For more information about becoming a great clinic office manager, or if you are in need of a trustworthy space for rent, you can contact us online at Boulevard Medical Properties any time. You can also give us a call at (818) 882-5700 to speak with a representative right away. We look forward to helping you find the right medical office rent in Los Angeles!

Communication Tips Every Manager Should Practice

Excellent communication is a foundational management skill. But ask managers how often they talk to their employees, and you’d be surprised by their answer. After you secure your medical office lease in Los Angeles, it’s time to dial in your office’s communication.

According to a Gallup report, managers account for a huge variance in employee engagement. The lack in engagement was due to the managers’ inability to create an environment where employees feel comfortable and motivated.

The report further explains that reliable and meaningful communication is the basis of a healthy relationship between employee and manager. But it’s not enough for managers to talk to employees during performance reviews; communication should be consistent whether it’s done in person, through email, or over the phone.

Given the importance of communication in the workplace, managers need to practice open communication with their employees. Here’s how they can start:

1. Establish the culture

It starts with the manager. Being transparent about the challenges of the company and its goals establishes trust among employees. Start by scheduling confabs with team members. The informal nature of communication will help personnel become comfortable in sharing their insights and challenges.

If possible, meet employees one-on-one. It’s an excellent opportunity for managers to check on individual employee’s progress and talk about roadblocks. A team huddle is also a great tool for catching up with the team’s progress. Keep the meeting short (about 10-15 minutes) and reserve the lengthier meetings for quarterly assemblies.

2. Listen, listen, listen

It’s not called communication if only one person is doing all the talking. Listen to what the employees are saying (and not saying). Sometimes what is unspoken weighs more than what is clearly articulated.

Take feedback seriously and offer an explanation why the company cannot implement their suggestions, if that is the case. If the employees seem to be timid in giving comments, consider the company’s attitude toward receiving feedback. It is possible that the employees feel hostility from management whenever they offer criticism.

3. Recognize good work

When it comes to giving feedback, most managers are quick to point out the negative. Although constructive criticism can be a tool for helping an employee improve his performance, it still feels good to hear the good things. When delivering positive feedback, make sure that it’s specific (“Your competitive analysis helped us develop a new product that the competition doesn’t have.) and close to the time when the positive behavior was shown.

However, there are times when negative feedback is necessary. When delivering negative feedback, find a private place where you can discuss the areas for improvement. Be specific in your comments, just as you would in giving positive feedback.

4. Aim for brevity

Efficient communication is about delivering your message in the most succinct way possible. It’s about showing respect to employees and their busy schedules. Whenever possible, say only what is necessary. Remember, brevity is beautiful.

5. Establish a means of communicating

Your office culture determines the medium for your message. Although email is acceptable, nothing beats face-to-face communication. Coaching and counseling require a person’s undivided attention and are best for in-person meetings.

Moreover, written messages can be construed differently. That said, the message is best delivered electronically if it’s more of an FYI and does not require input. Urgent matters, however, should be conveyed in person. Email often lacks the context and the tone present in verbal communication. Because of this, the messages do not often create an impact among employees.

Employees want to know that their contributions matter. It’s hard for them to see how their involvement helps the company reach its goals if managers don’t reach out to communicate this. Managers have the responsibility of creating a shared vision for their team.

Medical Office Lease in Los Angeles

Boulevard Medical Properties helps tenants find the perfect space for their medical lease in Los Angeles. Contact Boulevard LA today to set an appointment.

When are the Least and Most Productive Hours of the Day?

Have you ever tried to focus on a task only to find your attention waning? We’ve all been there, and it’s not entirely your fault if you can’t seem to get anything done. When it comes to productivity, motivation is only a part of the equation. You have to listen to your body to know which times you’re going to be most productive.
For more information on successfully running a medical practice and finding the perfect medical office lease in Los Angeles, contact the experts at Boulevard Medical Properties.

Working with Your Ultradian Rhythm

Most of us are familiar with the Circadian Rhythm, the 24-hour cycle when we shift between wakefulness and sleep. Within the cycle are shorter blocks of time when we feel most productive.

It’s called the ultradian cycle—the time when we should spend more time doing the most important tasks of the day.

What does the ultradian cycle have to do with productivity?

The ultradian cycle is a 90-minute block of time when we experience heightened focus. Since our concentration is the highest during this time, it makes sense to do the most important tasks of the day. Tasks that require critical thinking, problem solving, and strategizing are best tackled during this time.

After the 90-minute sprint, you can still do some more work, but your focus will be on a slump. This is the best time to schedule routine work and other tasks that do not require a lot of thinking.
As the ultradian cycle does not come at the same time for everyone, it helps to know when heightened concentration ebbs and flows. Here’s how you can determine the most and least productive hours of your day:

1. Create an energy map

Night owl or early bird? We sometimes use this as basis for when we’re most productive. But this leaves a lot of room for error (and disappointment) as it doesn’t reflect when your energy and focus are at their highest.

To find out when you are most likely to get things done, record your energy and concentration levels in hourly intervals. You can use either a journal or spreadsheet for recording your data. Do this for a couple of weeks—you will eventually see a pattern that reflects your most and least productive days.

2. Identify when to perform your tasks

Which of your daily activities require the most concentration? Which activities can you perform on autopilot? The secret to becoming productive is working in sprints. During this time, you can combine critical-thinking tasks and low-energy activities to make the most of the 90-minute ultradian window. Schedule tasks that don’t require much energy after the challenging ones.

3. Create a tentative plan for the upcoming week

Every Friday, draft a schedule of your to-dos for the following week. Write down all the things you want to accomplish and assign them on a specific day. For example, you do a lot of creative thinking on Tuesdays at 10am. Schedule your most challenging activity at this time. Since you know from your energy map when your energy and focus are highest, take advantage of these hours to increase your productivity.

Expect interruptions to happen

Being productive comes at a different time for everyone, so it’s important to know when your ultradian cycle is. As much as you’d like to maximize your 90-minute work sprint, the reality is that interruptions are likely to happen during this time.

The bottom line is that productivity is more about learning how to work smarter. While you can’t force concentration, you can schedule your most challenging activities at a time when distractions are the lowest; making sure that it intersects with the time when your energy and focus are highest.

Medical Office Lease in Los Angeles

The Boulevard Investment Group helps medical professionals find the ideal medical office lease in Los Angeles for their practice. Get in touch today to find the perfect space for your office.

Spread Positive Vibes in Your Workplace and Reap the Rewards

We spend about half of our waking hours at work, and that makes work an especially important place to be happy. Even if you never became the star athlete or movie star that you thought you would when you were 8, hopefully you are happy enough with your job and your co-workers to feel fulfilled and optimistic about your work life. By now you have probably discovered that one of the keys to feeling good during the workday is having a positive attitude. And, of course, positivity is contagious, as is negativity. Make sure you are contributing to your office’s good vibes with these tips.

If you are looking for more ways to improve productivity in your office or a way to establish a medical office lease in Los Angeles, reach out to Boulevard Medical Properties today.

Practice Gratitude

Gratitude is a major subject in mindfulness meditation and in the field of Positive Psychology. Brain scans show that when people are instructed to think of things that they appreciate in their lives or are grateful for, the parts of their brains associated with happiness become active. Try to think of ways that you can practice gratefulness at work. What are you thankful for about the people you work with? One promising idea is to list “appreciations” as a standing agenda item during meetings. Individuals can speak about someone or something at work for which they are grateful, for instance, “I am grateful for John in IT for solving my computer problem. Without him I wouldn’t have been able to do my work.”

Remain Positive

No matter what is going on around you, make a promise to yourself to preserve your positive attitude at all costs. According to the research on happiness, both positivity and negativity are contagious because of the mirror neurons in our brains. Don’t catch the negativity bug. Choose to be the beacon of positivity in your work environment.

Connect

Employee relationships can be a powerful reason to enjoy going to work. Further, having good relationships at work can make you more productive, and help you get through stressful times when you are under a lot of pressure. Make an effort to be friendly to your coworkers casually in the office, eat in the breakroom or cafeteria, or go out to lunch or for an after-work activity with a couple of the coworkers you know best. Try to make friends. When you are friends with your co-workers, your office environment will feel much more at ease and less staid.

Recognize Strengths

Martin Seligman and other researchers in the field have found that when we are engaged with our work in a way that uses our strengths in new and innovative ways, we experience more happiness. Playing to your strengths at work also makes you feel more engaged and energized by what you are doing. With this knowledge, you can not only create more happiness within yourself but help your co-workers as well. How about starting meetings with a time for sharing accomplishments big and small? You can recognize each other’s strengths and what you have to learn from each other.

Create Meaning

We all know how much better it feels to do something for a reason than to just perform a perfunctory action. People can experience an activity as meaningful when it resonates with their values, connects them with people they like, teaches them new skills, or produces new insights. From what we know about how the human brain works, the ability to create meaning is also enhanced by confronting challenges, emotional safety, and working under structure (but not micromanagement.) Most importantly, we can learn to create our own personal meaning when we watch and listen to experienced meaning-makers.

Give Rewards

Rewards activate the pleasure centers in our brains, whether they are self-induced or given by someone else. Using small rewards to motivate yourself can make you happier and more productive. Self-induced rewards can be anything from taking a short walk, eating a snack, or calling a loved one to say hello. If you are the person in charge at your company, you can offer your employees incentives such as flexible working hours to motivate them and show you genuinely care. Make sure the rewards you are offering are considered important by your staff. You can circulate a survey to find out what your staff would value in a rewards program.

Why is it important to spread positive vibes at work? Your company culture depends on it! If you work in a fun, friendly, and meaningful place, you will be happier and better at your job. Make the positive decision to add to your workplace’s good vibes, and reap the rewards.

Medical Office Lease in Los Angeles

Boulevard LA offers options for the perfect medical office lease in Los Angeles. We have worked with a wide variety of medical professionals and understand that every client is unique. We would love to have your practice join our community. Call 818-882-5700 for a free quote.