Your medical office needs to serve various purposes. First, it needs to be functional as that is where you treat your patients. Second, it needs to be a space where patients feel safe and cared for. If you satisfy both criteria, your patient base will be loyal, and referrals will come easy. But how do you know if you are providing the most balanced environment for your patients and your business? Read on to learn the tips to keep your medical office humming efficiently and productively.
For assistance finding the right medical office space in Los Angeles to help your practice thrive, get in touch with our experts at Boulevard Medical Properties to secure prime real estate in a competitive market.
The best way to see how your office is perceived is to look at it from your patient’s perspective. Come in through the waiting room and really look at your space. Check out the flooring or carpet, the furniture and the lighting; even take a deep breath and take in the smell. Is anything worn or off about the space right from the entrance?
Next, walk the halls and pay the same attention to the reception desk, exam rooms, storage and business areas. How easy is it to find what you need? How does it look from a patient’s point of view? Is it worn down or cold? Or is it inviting and soothing? Are your supplies where you need them? If you have already noticed things you want to change, then a redesign is probably in your near future.
Looking Good and Improving Efficiency
How you design your space can either impede or optimize practice flow. It really is possible to design a space that not only makes a positive impression on your patients but can also improve your efficiency. Putting patients at ease in potentially stressful situations and making sure they don’t wait unnecessarily is key. Make sure you are considering any bottlenecks that happen with the doctors and staff, so you can get creative and make sure your re-design addresses these issues.
Next, make sure your supplies are where you need them. As yourself, how many steps do I take to get what I need? Your supplies, equipment and staff should be easily accessible. Work out a realistic flow so you aren’t having to go to various locations to get what you need. Always take your staff and patients into account. For example, does your office staff have to walk across the office or into another room to make a copy of the patient’s insurance card? Why not make the investment and install a desktop copier right at the check-in counter? Think of how much time this would save as each patient is checked in.
You also need to consider whether you need a complete re-design or simply an update in some areas to achieve the efficiency and flow you are looking for. Sometimes, even slight changes can make a dramatic difference and don’t necessarily need to break your budget. And you might even conclude after a serious evaluation of your space, that you have outgrown your current space and may need to look at a new location.
Medical Office Space in Los Angeles
There is a lot to consider as you look at re-designing the office space for your medical office space in Los Angeles. And if you decide that more office space is needed, a smart piece of due diligence would be to contact Boulevard Medical Properties now and schedule a consultation. Our Boulevard team has the knowledge and expertise to point you in the right direction and get you into a space that works for your organization. The bottom line is that when you positively impact function and form, you benefit and so do your patients.