Keeping a Medical Office Clean

There is no arguing that first impressions matter. Whether you are meeting a new patient face-to-face or when there is a new client walking into your office for the first time, you want to make sure that you and your office look presentable. In addition to a well-designed office, you want to make sure that your medical office is impeccably clean as well. A simple cleaning won’t cut it as you want to keep your office sterile and prevent the spread of infectious diseases. Keep your office clean to keep your office efficient.

Keeping your office clean should be top of mind, and it doesn’t have to be difficult. Here are some ways to stay on top of your office’s cleanliness:

Cleaning Services

Depending on your area, there are likely many cleaning services there that specialize in cleaning medical offices. You can look one up online using online review websites, or simply ask another health professional in the area if they can recommend a good one. A cleaning service has many benefits over cleaning your office yourself.

A great advantage to using a cleaning service is that it will save you and your staff time – thoroughly cleaning a medical office is not a quick task. You can also trust the cleaning service to clean every nook and cranny of your office that you might miss. However, make sure to be in communication with the cleaning service about any areas that need extra attention. They also should not be your office’s sole source of cleaning; you need to keep your office clean and sterile during the day as well (more on that next).

Guidelines for Staff

Your office will also need to be kept clean and sterile throughout the day, so make sure to clearly communicate cleanliness guidelines with your staff. Rooms will need to be cleaned after each patient, hands will need to be washed constantly, and more:

• When spills happen, clean them up as soon as they occur. Don’t let whatever spilled sit on the floor, and remember to use appropriate cleaning products.
• In exam rooms, use disposable paper and wipe down with disinfectant when needed.
• Regularly check the restrooms to make sure they are clean and tidy. Replace toilet paper and even use a disinfectant germicidal solution in toilet bowls during the day.
• Doorknobs and light switches get dirty too! Remember to clean with a disinfectant regularly.
• After each patient and before seeing a new one, make sure to wash your hands.
• Make sure that gloves are disposed of properly in infectious waste containers.
• Establish safe biohazard waste practices. Clean and disinfect any areas that come in contact with biohazards immediately and dispose of any biohazardous material in the proper receptacle.
• Keep employee areas clean too. Make sure that your staff keep their workspaces clean and uncluttered. Also make sure the breakroom is cleaned after every use, and remember to clean out the fridge at least once a week.
• Have the right cleaning tools and supplies on hand, and make sure your staff knows how to use them. It’s best to keep them in the same place so that everyone knows where they are.
• If a patient alerts you to a problem area, make sure to clean it immediately.
• If necessary, create a checklist for your staff. Remembering what to clean and when can be easy to forget.

No patient wants to go to a doctor’s office and question the cleanliness. Make sure to keep your office clean, sterile, uncluttered and smelling nice to prevent the spread of infectious diseases and to create a nicer environment for your client.

Boulevard LA specializes in custom, state-of-the-art medical and dental office space in Downtown Los Angeles. They have worked with clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics. Because they understand that every practice is unique, they can provide a custom space for your office.

How Much Staff is Needed in a Medical Office?

Determining how much medical office staffing you need can be a tough code to crack. There is no exact science to it, but there are industry guidelines that can point you in the right direction.

Every medical practice is different and has different needs, so finding what works specifically for your office is key. Here are some tips and guidelines to follow to help you determine how many people to hire:

Research Medical Office Staffing

Your first step should be to research and find reliable sources to point you in the right direction. the Medical Group Management Association (MGMA), Practice Support Resources (PSR), the American Medical Association (AMA) and the American Medical Group Association (AMGA) all should have some good data that you can look over. When researching, you want to find the answers to these 2 questions:

1. Do we have enough people to do the work?

2. Are your staffing costs in line with other practices in the same field and size?

To answer those questions, you want to look for data points that address the percentage of revenue spent on support staff salaries and the how many support staff is needed per full-time-equivalent (FTE) physician.

Remember: While it’s important to research these data points, your office is unique and has different needs. Take your research as a starting point, and don’t be afraid to adjust if needed.

Support Staff to FTE Physicians

This ratio is crucial to determining how much staff is needed in your medical office as it tells you how many full-time staff will support one doctor. You can calculate the ratio with this method:

1. Figure out how many doctors work full time in your practice.

2. For the doctors working less than full time, divide their average number of hours by what you consider full times hours. For example, let’s say a doctor works 30 hours per week and you consider a full work week to be 40 hours. So 30/40 is .75, meaning that doctor’s FTE status is .75.

3. Now, calculate your total number of FTE physicians by adding the doctors from steps 1 and 2 together. So, if you have two full time doctors and one that works 30 hours a week, your total number of FTE doctors would be 2.75.

To determine your total number of FTE support staff, follow the same process and then you will arrive at your ratio of FTE support staff to FTE physicians. Using your research, this can help you determine how many people are needed in your office.

Other Factors

In most cases, other factors and special circumstances will affect medical office staffing– numbers alone will not calculate this. Your office will probably require both medical support staff as well as admin support staff. Don’t forget to take these job duties into consideration:

• Front desk and phone staff are needed at most practices. They will need to check patients in and out, schedule appointments and more. As your practice grows, you may need to have one person dedicated to answering the phones.

• You may need one person dedicated to referrals if you are a primary care office with more than three or four doctors.

• Billing can be outsourced or processed in-house, it’s up to you. Typically, one FTE employee is needed for every two physicians.

• Depending on the size of your practice, you may need a manager. If you have a lot of support staff, you may want to consider hiring one.

Boulevard LA specializes in custom, state-of-the-art medical and dental office space in Downtown Los Angeles. We have worked with clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics. Because we understand that every practice is unique, we can provide a custom space for your office.

Top Tips to Making Your Office Handicap Accessible

Making your office handicap accessible for your employees is vital to support a happy workplace environment. It’s important that all employees feel comfortable and are able to complete their jobs without any unnecessary hindrances. Wheelchair users and other people with disabilities affecting their mobility should be able to feel at ease in their work environment.

Making your office handicap accessible does not have to be difficult. A few changes can make a big difference. A key to making your office more accessible to avoid singling out certain employees. Rather, you want to make the office as a whole more accessible.

Do This First

You need to first determine how accessible your office is before you make any changes – which can be difficult if you yourself do not require accessible features. You can survey employees anonymously to give them a safe space to voice their concerns. Some may be hesitant to come forward if you haven’t asked them about this topic, so asking them through a survey is important.

Main Ways to Increase Accessibility

• Doors, especially heavy ones, can be difficult for someone using a wheelchair to open. Consider installing automatic doors that can be opened at the touch of a button. If that is out of the budget, you can install industrial gas springs to make the doors easier to open.

• There should be disabled parking spaces in your parking lot. The spaces should be as close to the entrance as possible, and require a blue badge to park in.

• If your office is in a multi-story building, make sure there is an elevator that employees can easily access. While stairs are great for able-bodied younger people, they can be hard on older employees and practically impossible to navigate for disabled employees.

• Make sure hallways are wide enough to accommodate different types of wheelchairs.

• Don’t forget about the bathroom. If your office does not have a big enough stall, you should consider installing one as soon as you can. If there are a few different bathrooms and only one is accessible, make sure that there is a sign telling people where to go.

• If the main entrance to your building or an entrance to an office space is not accessible, but there is an accessible entrance, make sure a sign is posted. The sign should tell people where to go to enter the building or office space.

• Spend some time with your employees to train them on appropriate interactions with people with disabilities. While your office needs to be physically accessible, your employees will also need to know how to treat people with disabilities.

• Offer employees flex time. This is an accommodation often requested by people with disabilities and is an easy way to help employees to stay healthy.

• People with low vision may have a hard time reading something in small print, so consider using larger print.

• Some employees may have a hard time operating their computer, so you can help them by installing programs to make it easier. Windows, Mac and other operating systems often have these features built in. To supplement these, there are a number of free programs available online.

• Once your office is completely accessible, get the word out. Include it on your website and recruiting materials so that people will know.

Making your office accessible can make your workplace more credible and more welcoming as an employer. You don’t want to miss out on great employee talent because your office is uninviting to people with limited mobility. With these changes, you should be on your way to becoming a friendlier office for all employees.

Boulevard LA specializes in custom, state-of-the-art medical and dental office space in Downtown Los Angeles. They have worked with clients like Quest Diagnostics, USC Fertility and Perinatal and nonprofit community clinics. Because they understand that every practice is unique, they can provide a custom space for your office.

Summer Office Decorations to Brighten Your Day

Warmer weather and longer days mean that summertime is officially here. While no one wants to be stuck at their cubicle on a beautiful summer day, there are ways to bring the summer-feel to your office. Consider these Summer office decorations and themes to help you cope with being stuck at your desk on a bright, sunny day.

General Design Tips

First, here are some general design tips to follow so that your decorations will be aesthetically pleasing and functional for the office:

• Colors and color schemes can be used to create the ideal office space. Although it may seem simple, colors can brighten up your corporate space. Your color scheme will depend on what type of office or medical practice you have, so choose a theme accordingly. Picking a color scheme should be one of the first things you do when decorating your office.

• Photos can help make your office feel more comfortable. Hang up photos of employees and encourage them to decorate their space with pictures of their family and friends.

• Choose decorations and art pieces wisely. These decorations and art pieces are a great opportunity to represent yourself and your attitudes, so choose them carefully. For example, neutral colors can convey a more conservative personality, while bright colors can suggest a creative personality. Whichever decorations you choose will set the tone for your office.

• Remember to keep things clean. Keep a handle on the clutter and trash around your office. Put away things that you do not use very often, and make sure to utilize storage space.

Summer office decorations will incorporate these tips, plus a few specific suggestions:

Color Scheme

First, you want to think of a summery color scheme to decorate your office that will go along with your theme. Maybe you want to go for a beach look, so you will want to choose light blues, white, sand colors and even shades of yellow. Thinking of a color scheme first will help you tie together your decorations for a cohesive look.

Fun Decorations

Once you have your color scheme picked out, think about any fun decorations or art pieces to go with your theme. Party supply stores and discount retail stores, like T.J. Maxx, will have lots of different options.

For art pieces, make sure they are appropriate for your work-space and will help maintain a professional tone. Displaying art can be a great way to show your personality. You can even ask local artists if they would want to display their art in your office.

Summer Plants

Plants can help your office feel more natural and homey, and certain ones can bring the summer vibes to your corporate space. They add a unique splash of color to your space and can even add a fresh fragrance. When choosing a plant, make sure that you will have enough space to store the plant, make sure the office has the right lighting and temperature, ensure that the color and size will go with other office decorations and don’t for get to water the plant.

For a summer feel, consider adding succulents and mini cacti. The benefit of these plants, besides looking unique and one-of-a-kind, is that they require way less maintenance than other plants. In other words, they are hard to kill if you lack a green thumb.

Boulevard LA specializes in custom, state-of-the-art medical and dental office space in Downtown Los Angeles. We have worked with clients like Quest Diagnostics, USC Fertility and Perinatal, and nonprofit community clinics. Because we understand that every practice is unique, we can provide a custom space for your office. ‬